11-29-2011 05:21 PM - edited 11-29-2011 05:23 PM
Date Ordered: 11/20/2011
Estimated Shipping Date: 11/30/2011
Everything seemed fine until I checked the status today. It still reads "In Process," but now the Estimated Shipping Date is blank. No date is listed. What should I do?
|0A68625||SBB GW7P64 E|
|0A68535||SBB 15.6FHD (1900 X 1080) LED|
|0A68894||SBB NVQ2000M GR|
|45M4572||VBB 4GBPC3-10600DDR3 1333SODMM|
|45M4839||SBB KEYBOARDUS ENGLISH|
|0A68526||VBB FINGERPRINT READER|
|0A68558||SBB 720P HD CAM INT MICR|
|0A69620||SBB I RAID-NOT EN|
|0A68553||SBB 500GB HDD7200RPM|
|0A68547||SBB DVD RC8XMXDLLRULTEHATA|
|45M4816||SBB 9CELLLI-ION BATTERY|
|0A68904||SBB CPNAMLC+ 170W AC AD|
|0A68261||SBB BLUETOOTH 3.0|
|45M4804||SBB IN.CENT.ULTIMATE-N 6300|
|44C7950||SBB INT WRLSSWDAREANTWRK UPGR|
|0A68564||SBB LANG PCK US E|
|0A68537||SBB FINGRPRNT READER|
2YR ONSITE + 2YR TPP
12-01-2011 07:29 AM - edited 12-01-2011 08:10 AM
Contacted Lenovo, they said it would ship by the end of the day yesterday. Checked again today, Shipping info was updated. Now it's not going to ship till 12/23/2011, more than 3 weeks after their original estimate, 11/30/2011. Is anyone else having problems with delays? Should I call Lenovo again?
Edit: Contacted Lenovo again, representative confirmed a shipping date of 12/3. Hopefully he'll be right.
12-06-2011 12:48 AM
I ordered another W520 in the third week of November but because I specified the 500GB HDD the expected ship date was pushed to the middle of March 2012.
Lenovo, fix your purchasing process at lenovo.com. Let customers know up front about delays.
12-06-2011 07:25 AM
I agree Lenovo should provide more accurate shipping details, à la Dell. I am sure they lose customers due to long shiiping estimates, perhaps they are being over cautious.
btw I don't think the 500gb drives are in short supply, esp the Seagates that Lenovo uses.
I had ordered mine with the same 500gb drive on Nov 11 and received it in about two weeks, please see my config here.
PS I am quite happy with the drive, it's fast and very quiet. I have the same model (but 320gb) in a Dell for a past two years that runs continuously for days at a time with no issues. I am waiting a few months to eventually install an msata as a boot drive once prices come down or they are available in a larger size.
12-20-2011 11:07 AM
My order was sent in on november 28th and the estimated delivery was on december 15th. Instead it was processed on december 2nd and i received the laptop on december 7th. I was very impressed with the time in between placing the order and having the laptop in my hands.
|Eagan, MN, United States||12/07/2011||2:29 P.M.||Delivered|
|12/07/2011||6:07 A.M.||Out For Delivery|
|Eagan, MN, United States||12/06/2011||9:48 P.M.||Destination Scan|
|12/06/2011||9:45 P.M.||Arrival Scan|
|Minneapolis, MN, United States||12/06/2011||8:20 P.M.||Departure Scan|
|12/06/2011||4:26 P.M.||Arrival Scan|
|Louisville, KY, United States||12/06/2011||3:38 P.M.||Departure Scan|
|12/06/2011||10:54 A.M.||Import Scan|
|Louisville, KY, United States||12/04/2011||8:26 A.M.||Arrival Scan|
|Anchorage, AK, United States||12/03/2011||10:20 P.M.||Departure Scan|
|12/03/2011||4:28 P.M.||Arrival Scan|
|Shanghai, China||12/04/2011||1:50 A.M.||Departure Scan|
|Shanghai, China||12/03/2011||12:17 A.M.||Export Scan|
|12/03/2011||12:11 A.M.||Origin Scan|
|China||12/02/2011||11:52 P.M.||Order Processed: Ready for UPS|