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feri
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Posts: 4
Registered: ‎11-17-2008
Location: USA
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Message 1 of 6

W500 freezes during hibernation and standy

I have a W500 with XP Pro. Not long ago it started to freeze during hibernation and standy.

 

Any ideas? Thanks!

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Message 2 of 6

Re: W500 freezes during hibernation and standy

Hello and welcome here!

 

Please check your eventviewer. Control panel-administration-eventviewer/manager

Are there some exclamation mark at that time the system crashes.

 

Also what antivirus, spybot and firewall is installed. Is it docked, or have you plugged in any usb devices?

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feri
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Message 3 of 6

Re: W500 freezes during hibernation and standy

Thanks for the quick reply.

 

Event log shows red exclamation marks multiple times for Service Control Manager and once for DCOM. Yellow for Tcpip.

 

Model is 4058-CTO  (ThinkPad W500)

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Message 4 of 6

Re: W500 freezes during hibernation and standy

Hello,

 

try to update your lan and wlan driver. Check  driver versions on Lenovo support pages, with versions installed on your system.

See link on top of this page.

 

Also check or deactivate third party software like ZoneAlarm or Norton Suites.

Message Edited by Agotthelf on 18-11-2008 08:08 AM

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TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.

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Message 5 of 6

Re: W500 freezes during hibernation and standy

Try to update or remove Lenovo finderprint software.
feri
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Message 6 of 6

Re: W500 freezes during hibernation and standy

I did a number of updates and I suspect it was the Bluetooth driver that didn't let it happen.

It seems to be ok now.

Thank you all for the replies!

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