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Alex-a
Paper Tape
Posts: 3
Registered: ‎08-08-2015
Location: Canada
Views: 4,172
Message 1 of 9

W510 : trackpoint scrolling lag windows 10

Hi guys,

 

I'm Alex, newly subscribed user to your Thinkpad forum, and here to ask for your help (if possible) !

 

Here is what I'm facing right now on my old (but still working like a charm) W510 :

Quite happy to move away from Windows 8, I recently accepted to make the upgrade to the newest Microsoft OS : windows 10 64bits. It didn't take long to get used to it and I haven't had any issues with the programs I am using daily.

 

But... I am having troubles with my trackpoint scrolling method.

On both Chrome and Edge browsers installed on my computer, scrolling is buggy/laggy/not smooth at all. Web pages seem to "stick" a bit to much which makes jumps every time you try to scroll with the trackpoint. On the touchpad it is better but not so good either.

It is really not a big issue but it can drive you a bit crazy after some time... Surprinsingly, scrolling is great on the OS. The issue is only happening on some programs.

 

After looking around on the web, I am pretty sure that the issue is coming from the UltraNav driver.

 

Since everything was working great on 8.1, I decided to reinstall the old driver (UltraNav 16.2.19.14). And as expected, it worked ! Scroll was back to what it was before, but not working on Microsoft Edge. I am using Chrome so I didn't pay much attention to that anyway.

But since Windows 10 doesn't let you choose the updates that are installed Smiley Sad, the issue came back when Windows Updates automatically installed the supposedly "newest and best" driver for my computer (Synaptics 19.0.16.0). Microsoft Edge got its scrolling back, but at what cost !...

 

I tried changing some registry keys (Friction and TrackPointScrollingMethod) to solve this just like it was indicated in another post on this forum, but the issue persists.

 

Has any of you recently had a similar issue ? Should I just hope and wait for a new, specific driver release ? Or is there something else I could try ?

 

Any help would be much appreciated.

Thanks !

 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 4,154
Message 2 of 9

Re: W510 : trackpoint scrolling lag windows 10

Try this driver:
http://support.lenovo.com/us/en/downloads/DS101836

There's supposed to be a fix for it. The release date is newer than 19.0.16.0, but the version number is smaller.

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Spotty-scrolling-with-trackpoint-X250/td-p/20...

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Alex-a
Paper Tape
Posts: 3
Registered: ‎08-08-2015
Location: Canada
Views: 4,148
Message 3 of 9

Re: W510 : trackpoint scrolling lag windows 10

Thanks for the link ColonelONeill !

 

I just tried the driver, and indeed, this fix works great, but not for everything.

 

Chrome is scrolling just like before on windows 8.1, however there's no scrolling on all the "new" windows apps and features (start menu, music app, microsoft edge, etc...).

 

Good point : since it's a newer release date, windows updates doesn't reinstall 19.0.16.0 driver.

 

I'm pretty sure Lenovo and Synaptics will come fast with a solution in the coming weeks (?).

 

 

 

 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 4,143
Message 4 of 9

Re: W510 : trackpoint scrolling lag windows 10

If you still have a copy of the 19.x driver, look for the TP4table.dat from it and put it into C:\Program Files\Synaptics\SynTP. This replaces the TrackPoint scrolling compatibility table with the newer one, so it might help get scrolling working again.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Alex-a
Paper Tape
Posts: 3
Registered: ‎08-08-2015
Location: Canada
Views: 4,137
Message 5 of 9

Re: W510 : trackpoint scrolling lag windows 10

Just tried it, I got back the scroll in the Start menu but not for the other programs.

 

I even tried what's explained on this forum thinking about the "windows components" : https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/TrackPoint-scrolling-not-working/td-p/21... , but it is not working either.

 

Thanks anyway for your time ! At least, I have a normal working browser now.

Mohamed88
Punch Card
Posts: 9
Registered: ‎08-07-2015
Location: United Kingdom
Views: 4,128
Message 6 of 9

Re: W510 : trackpoint scrolling lag windows 10

This is really annoying. I am suffering from the same problem on my thinkpad x230 and I am really thinking in going back to win 7 beacuse of the bad trackpoint and the automatic driver updates in win 10. Please lenovo fix this!

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 4,114
Message 7 of 9

Re: W510 : trackpoint scrolling lag windows 10

@Mohamed88,

Does the above posted driver not work for you?
http://support.lenovo.com/us/en/downloads/DS101836

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Mohamed88
Punch Card
Posts: 9
Registered: ‎08-07-2015
Location: United Kingdom
Views: 4,081
Message 8 of 9

Re: W510 : trackpoint scrolling lag windows 10

@Guru

 

The driver trackpoint scrolling is very good in programs, pdf, and word files but not in win 10 apps or edge browswer. I can live with this until lenovo releases an updated driver but windows 10 automatically updates the synaptics driver to 19.0.16.0 every time I instal any other version. I also want to know why can't I find an option to change the speed or sensitivity of the trackpoint?

FRiC
Fanfold Paper
Posts: 4
Registered: ‎05-19-2011
Location: TH
Views: 3,456
Message 9 of 9

Re: W510 : trackpoint scrolling lag windows 10

I upgraded a whole bunch of Thinkpads from Windows 7 to Windows 10 over the weekend and discovered that the Synaptics driver behaves differently in different models.

 

On my personal X230, the trackpoint sensitivity setting is missing, rendering the trackpoint completely unusable (too stiff), so I had to disable the automatic driver installation and install the Windows 7 driver (version 16).

 

However, on the T430 and T61, the driver does have the sensitivity setting, and the trackpoint works perfectly. I also have a few E series Thinkpads, and the driver also installs correctly and has sensitivity setting for the trackpoint, as well as multi-touch for the trackpads.

 

It appears that Windows Update handles the driver installation, but the actual drivers are downloaded from Lenovo. Hope Microosft and/or Lenovo gets this sorted out soon.

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