10-16-2012 03:18 PM
I have this as an "other device" in device manager. I had to do a full reinstall a month ago but thought all the things were installed. Does anyone know what this is and how to fix it?
Also there is a second "unknown device" with location "on Microsoft ACPI-Compliant Embedded Controller" are these related or is this a second issue that I need help with?
Solved! Go to Solution.
10-16-2012 03:27 PM
If you open Device Manager, right-click the "Other" device and select Properties, then select the Details tab and choose Hardware Ids from the dropdown, please copy/paste the info you see in the Value section of the window back here.
10-16-2012 03:29 PM
Ususally Base System Device is the Memory Card Reader, but in this case I could be wrong.
10-17-2012 08:14 AM
Thank you...;here are the ids
10-17-2012 08:51 AM - edited 10-17-2012 09:08 AM
Thats the Ricoh Memory Card Reader on the W520. I'll add the link once I get the support page up.
http://www.pcidatabase.com/search.php?device_search_str=E823 <-- this tells what the device is
10-17-2012 03:46 PM - edited 10-17-2012 04:10 PM
01-27-2013 08:24 AM
I have the same problem with XP on W520 4260-A49 accept it is pointing at the video.
I ran the video drivers and it said it was incompatible.
02-15-2014 08:21 AM
I have almost the same hardware but installing the latest Ricoh driver has NOT helped. I have the latest driver for everything. BTW the cardreader works fine when I am running Ubuntu.
03-22-2015 04:20 AM - edited 03-22-2015 04:22 AM
I had this same problem install Win 8.1 Pro 64-bit onto a W520 4270-CTO and thought I'd provide my solution in case someone else runs into the same problem. There isn't a Ricoh Card Reader driver listed on Lenovo's page for the W520 using Win 8.1, but there is one for 8.0. The same card reader is used in the W530 and of course there is a Win v8.1 driver for it, so I decided to use it and all is well.