04-13-2012 05:02 PM
The organisation I work for have procured a batch of W520 4282-B86 with Windows 7 Pro x64, after some exhaustive testing I'm failing to find any sign of Bluetooth support - no BT drivers or unknown devices showing in Device Manager, Fn + F5 shows only WiFi, but the BIOS setting for BT is set to enabled? I even tried installing the latest drivers downloaded from the Lenovo website but this fails to install reporting that no BT hardware is available? Also updated to the latest BIOS and still the same.
We rebuilt the laptop with our standard Windows 7 Pro x64 build and are observing the same as above.
The purchaser made an assumption that Bluetooth was supported on the laptops but I'm having doubts about this, but I can't seem to find any specs for this particular variant.
Can Lenovo support please confirm if this variant supports Bluetooth or offer any ideas why its not avilable?
04-13-2012 06:52 PM
That's a custom configuration, and it was spec'ed with no bluetooth. I confirmed this within the Lenovo model number database.
Just because the IO Port is listed in the BIOS menu, does not mean that the system has the bluetooth device.
04-13-2012 08:29 PM