Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Posts: 457
Registered: ‎06-30-2011
Location: gibraltar
0 Kudos

Re: W520 bad microphone??? Usable!

[ Edited ]

How do you uninstall the drivers and get the (working) windows ones?  I tried this:


  1. Hit start button (bottom left of screen usually)
  2. Type "device" into the search box
  3. Select "device manager" from the list
  4. click on "Sound, video and game controllers"
  5. right click on "Conexant 20672 SmartAdio HD" and hit uninstall
  6. select "Delete the driver SW for this device" to stop it being installed again.



But when it comes up, it still has the rubbish conexant drivers - I cant see how to get it to pick up windows drivers.


Any ideas?

Serial Port
Posts: 47
Registered: ‎10-18-2011
Location: Los Angeles, CA
0 Kudos

Re: W520 bad microphone??? Usable!

[ Edited ]

Try installing the Realtek High Defintion Audio Driver for Windows 7 package on the ThinkPad W530 Drivers and Software page.

Btw, this should solve problems 5 and 6 on your signature.

ThinkPad W520 (4276-38U), i7-2720QM, 1600x900 HD+, 8GB RAM, NVIDIA Quadro 1000M, 256GB Samsung SSD 840 Pro
Token Ring
Posts: 21
Registered: ‎07-17-2012
Location: Australia
0 Kudos

Re: W520 bad microphone??? Usable!

I have the Edge E430 model and the sound is alright and the microphone works out of the box. Do you know if the guides here are still relevant and can provide some audio improvements?


FYI, the new Edge models come with the Conexant HD Audio driver and Dolby Home Theater v2, which I suppose is not so different from v4:


What's DOS?
Posts: 2
Registered: ‎12-29-2011
Location: Orem, UT
0 Kudos

Re: W520 bad microphone??? Usable!

thanks "Disable audio enhancements"  seems to have fixed it for me as well.