cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
branchh
Paper Tape
Posts: 5
Registered: ‎08-07-2012
Location: Seattle
Views: 4,580
Message 1 of 10

W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

I had to wipe my original install due to nasty virus... I've rebuilt my machine, Windows 7

 

I have the Conexant 20672 SmartAudio HD driver installed, 8.32.23.5, dated: 6/5/2012

 

I will get an initial pop/click out of the built-in speakers when it tries to play something, but nothing else

 

When I connect headphones up, everything is playing properly

 

Have I disabled the speakers somehow with an Fn +?  The speakers off button is not lit.

 

I can't find anything in BIOS that shuts off the speakers

 

Thanks,

Branch

Retired Support Specialist
Posts: 406
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 4,575
Message 2 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

Hello branchh,

 

I understand that this can be frustrating for you.

This is the driver you need for you audio, you can download it from here:

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014918

 

This should get your speakers and audio up and running again.

 

Hope this helps,

 

Alex


Was this or another post on the forum helpful? Click the star on the left side of the screen to give kudos! Did someone solve the problem you encountered? Click Solution Provided to let us know!

What we Do in Life will Echo through Eternity. -Maximus Aurelius
branchh
Paper Tape
Posts: 5
Registered: ‎08-07-2012
Location: Seattle
Views: 4,547
Message 3 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

That is the version I installed...

 

Branch

Retired Support Specialist
Posts: 406
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 4,516
Message 4 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

I understand you have the latest drivers and I know that those are the ones I posted a link to. But if you could try to uninstall the drivers and reinstall them.  This will give the computer a fresh install of the drivers.  There is a chance that there was some interference with the drivers on the original download.  This can be cause by almost anything.  This helps solve many of the problems with software.

Let us know how it goes.

I hope this helps,

 

Alex


Was this or another post on the forum helpful? Click the star on the left side of the screen to give kudos! Did someone solve the problem you encountered? Click Solution Provided to let us know!

What we Do in Life will Echo through Eternity. -Maximus Aurelius
branchh
Paper Tape
Posts: 5
Registered: ‎08-07-2012
Location: Seattle
Views: 4,493
Message 5 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

I did that previously with no change in outcome.

 

I just did it again.  uninstalled Conexant 20672 SmartAudio HD package from control panel/programs & features.

 

Rebooted. Reinstalled Conexant 20672 SmartAudio HD 8.32.23.5

 

No change in situation.

 

I did notice that the Conexant 20672 SmartAudio HD entry shows up in Device Manager under Sound,Video and game controllers under Location 0.  I also noticed that a High Definition Audio Device entry is also set at Location 0.  If you delete the High Definition Audio Device at Location 0, Windows will re-install it.

Retired Support Specialist
Posts: 406
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 4,473
Message 6 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

Well, lets try something else then.

The sound icon at the bottom right of the screen, right click and go to sound. 

When it pops up click on the playback tab.  What is shown under this tab?

 

Hope this helps,

 

Alex


Was this or another post on the forum helpful? Click the star on the left side of the screen to give kudos! Did someone solve the problem you encountered? Click Solution Provided to let us know!

What we Do in Life will Echo through Eternity. -Maximus Aurelius
Guru
Posts: 1,522
Registered: ‎05-29-2010
Location: SG
Views: 4,467
Message 7 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

The built-in speakers and microphone should also be able to work with Windows default High Definition Audio Driver. Have tested out on my W520. alex1906 have already typed out on how to test out whether your device is working or not.

Have a nice day! :smileytongue::smileyhappy::smileyvery-happy:

Peter

W520 (4284-A99)

Does someone’s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future

=====================================

Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)

Dolby Home Theater v4 ; IdeaPad Slate Tablet

branchh
Paper Tape
Posts: 5
Registered: ‎08-07-2012
Location: Seattle
Views: 4,451
Message 8 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

Speakers

Conexant 20672 SmartAudio HD

Default Device

 

Green Check Mark

 

Branch

Guru
Posts: 961
Registered: ‎11-04-2009
Location: US
Views: 4,443
Message 9 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W520-No-sound-via-speakers-just-one-click/m-p/...

 

Maybe this thread will be of some interest.

 

If I may ask one question, is there any kind of pop or crackle from the speakers. not 5 minutes after I pulled my new W520 out of the box and set it up, the speakers went out with a pop.


I am a volunteer. Please post your questions in the forum, as I will not reply if they are sent in a personal message.

W530(2436-CTO): i7-3720QM, HD4000 + K2000M, 32GB RAM, 1TB, 750GB Ultrabay, 250GB mSATA , Ubuntu 18.04, Ultimate-N 6300.
TP Yoga 14(20FY): i5-6200U, HD 520 + 940M, 8GB RAM, 256GB SSD, Intel Wireless 8260, Ubuntu 18.04
Yoga Home 900(27ibu): i7-5500, HD5500 + 940A, 8GB RAM, 500GB HDD, Windows Insider Fast
branchh
Paper Tape
Posts: 5
Registered: ‎08-07-2012
Location: Seattle
Views: 4,434
Message 10 of 10

Re: W520 - headphone jack audio works, but not built-in speakers after wipe & reinstall

I begin to wonder if this is my case?

http://www.samlin.com/david/W520SpeakerFailure

 

Maybe I will take apart this weekend to see if the wiring insulation is messed up.

 

Branch

Check out current deals!


Shop current deals

Top Kudoed Authors