07-19-2013 04:27 PM
I have experienced this problem twice and am very confused about why it is occuring.
I usually use my W520 laptop on a docking station and when I am at home or travelling I keep it powered by with a wall adapter. So at work it stays charged and operating from the docking station (i.e. ports on the bottom of the laptop). When I am at home it stays charged by pulling it in using the Lenovo (170W power adapter).
Last year I was in China working and all of a sudden my laptop would no longer charge and would shutdown when the battery died) with the wall adapter. I ended up buying a docking station and managed to keep it charged and operating that way. Obtaining any type of warranty service in China was a major pain but the problem was diagnosed to be an issue with my motherboard. I returned to Canada and had my computer replaced (computer was about 3 months old).
Now I am back in Canada and have the same problem with my new replacement laptop. I am puzzled why this keeps happening. Has this occured with anyone else? Is the plug on the W520 not very good quality? Any thoughts or suggestions will be super appreciated.
07-20-2013 09:10 AM
07-22-2013 04:23 PM
07-22-2013 04:29 PM
07-22-2013 05:16 PM
07-22-2013 06:11 PM
04-09-2014 11:48 PM
Has anyone solved this issue? I am facing the same problem with my work laptop (T420s). It only charges when I put it in the docking station. When I went out for fieldwork and used the wall plug it says "battery not detected" hence wouldn't charge!