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victl
Paper Tape
Posts: 5
Registered: ‎07-30-2012
Location: Germany
Views: 2,463
Message 71 of 86

Re: W520 will not wake from sleep

Is it only me who doesn't see any "Download" button following the links of the previous post?

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W520(42823CG) i5-2540M | Quadro1000M 1600x900 | 2x 2GB Samsung 1333MHz | FDD 300GB | BIOS 1.38 | Win7Pro
Remeniz
Token Ring
Posts: 79
Registered: ‎06-12-2012
Location: Peterborough - England
Views: 2,456
Message 72 of 86

Re: W520 will not wake from sleep

I think they're doing maintainance on the site.

 

NINE. I updated all those that you listed earlier. The Intel Firmware Management Engine on my machines was old. Even after the updates I got a 'Wake-Up' problem. 

 

 

_____________________________________________________________________________________________________
T410(2537) -- i7 620M - Intel HD GPU (1440 x 900) - 8GB RAM - 128GB Crucial M4 SSD - 250GB Hitachi HDD - Windows 7 & 8 Pro
Remeniz
Token Ring
Posts: 79
Registered: ‎06-12-2012
Location: Peterborough - England
Views: 2,421
Message 73 of 86

Re: W520 will not wake from sleep

Well, in my case anyway, the problem is related to the Crucial M4 SSD installed in my machine.

 

Turns out every time I use the HD password the drive stalls on wake up. Its a firmware issue apparently and they are slow at releasing a new firmware to fix this.

 

So time to look for a different SSD.

 

Thanks for the help.

_____________________________________________________________________________________________________
T410(2537) -- i7 620M - Intel HD GPU (1440 x 900) - 8GB RAM - 128GB Crucial M4 SSD - 250GB Hitachi HDD - Windows 7 & 8 Pro
Former Employee
Posts: 2,835
Registered: ‎03-20-2012
Location: Malaysia
Views: 2,393
Message 74 of 86

Re: W520 will not wake from sleep

hi Remeniz,

 

Thanks for posting and sharing your result. REally appreaciate the support given. Hope you the SSD firmware sorted out soon.

 

@ all,

 

To those that have yet to test out my suggestion, please do give it a try do let me know of update.

 

Regards.

 

 

victl
Paper Tape
Posts: 5
Registered: ‎07-30-2012
Location: Germany
Views: 2,324
Message 75 of 86

Re: W520 will not wake from sleep

To NINE:

I made all the updates you mentioned and the result is zero. Laptop went into blinking coma the same evening after beeing carried to home.

Isn't it a good time for Lenovo to admit that it's serious fault and offer replacement?

 

BTW for the PowerMangement Patch my system says that it's not needed, which is quite logical since it's more than 1 year older then PowerManagement above in your list. Did you try to install these updates yourself? Did it help? Or is it just another Lenovo's attempt to make their customers to find the fix for faulty equipment they sell?!

__________________________________________________________________________________________________
W520(42823CG) i5-2540M | Quadro1000M 1600x900 | 2x 2GB Samsung 1333MHz | FDD 300GB | BIOS 1.38 | Win7Pro
huberth
802.11n
Posts: 539
Registered: ‎07-08-2009
Location: USA
Views: 2,311
Message 76 of 86

Re: W520 will not wake from sleep

to victl:

 

It would be helpful if you could add your system specs into your signature line.  

 

(go to My Settings --> Personal Information on the top left)

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W520 4270CTO i7-2820QM Quadro2000M 1920x1080 Display 16GB RAM 2x240GB Intel 510 SSDs (RAID 0) - BIOS 1.42 - PCMark7:4,568
Samsung Series 9 15-inch NP900X4C-A03US - PCMark7: 4674
Former Employee
Posts: 2,835
Registered: ‎03-20-2012
Location: Malaysia
Views: 2,278
Message 77 of 86

Re: W520 will not wake from sleep

hi victl,

 

Thanks for updating and sorry for troubles that you have been facing. Before posting the suggestion I'd tried that suggestions on my own machine and I did not see any occurances. I'm not sure what's causing your conflict but give me some time to look at this further and I'll give u an update as soon as possible.

 

regards

rstory
Blue Screen Again
Posts: 3
Registered: ‎12-08-2011
Location: USA
Views: 1,960
Message 78 of 86

Re: W520 will not wake from sleep

This has been happening to me for a while as well, and I had attributed it to flakey video driver (in Linux), but having read this thread, I'm seeing whst victl and wabisabi2004 are seeing - the restart issue occurs after carrying my laptop (usually in my backpack). If I just have my latop on my desk, I can sleep/wake all day long, no problem.

 

Somewhere in this thread, someone suggested that it might be an issue with the battery, so I tried and experiment. I shut down and removed my battery. I cut two one inch strips from a flat shoelace, and laid them in the back of the battery compartment on each side. Then I replaced the battery, which took a little extra force to get the latches to click/lock.

 

Since then, I've had a dramatic reduction in failures when waking from sleep after carrying my laptop. It used to happen 9 out of 10 times, now it's more like 1 out of 10.

 

I don't know if it's the battery or the laptop. I'm a little nervous because I'm coming up on 1 year, and thus the end of my warranty.. and I don't know how long the shoelace hack will keep working...

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w520 4270CTO, i7-2760QM2 1920x1080 FHD, 16 GB RAM, 1000M NVIDIA GPU, 2nd HDD Adapter, Docking station
Sam256
Paper Tape
Posts: 1
Registered: ‎11-13-2012
Location: Canada
Views: 1,938
Message 79 of 86

Re: W520 will not wake from sleep

ThinkVantage Active Protection System is set too high.

 

I have created this account to help everyone who have this same issue I had for a whole year before figuring it out.

Your active protection shuts down the hard drive in case of a shock but, if set to the maximum, it does so even for the slightest ones.

Since I set mine to medium, this only happens very rarely.

tingbaa
What's DOS?
Posts: 1
Registered: ‎12-25-2012
Location: Billerica
Views: 1,759
Message 80 of 86

Re: W520 will not wake from sleep

Updating with the latest SATA driver from 

 

http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74430

 

worked perfectly for me on Windows 7!  Thanks.

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