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lweed
Paper Tape
Posts: 6
Registered: ‎04-17-2014
Location: Denver
Views: 2,070
Message 1 of 11

W540 Card Reader still not reading appearing after driver update and bios update

I've tried all the device fixes that I can think of.  Suggestions?

Guru
Posts: 975
Registered: ‎11-04-2009
Location: US
Views: 2,050
Message 2 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

Check the I/O Access settings in the BIOS. look to see if "Card Reader" is disabled. That would prevent it from appearing in the OS. 

 

The i/o access settings should be under The security heading in the BIOS settings.


I am a volunteer. Please post your questions in the forum, as I will not reply if they are sent in a personal message.

W530(2436-CTO): i7-3720QM, HD4000 + K2000M, 32GB RAM, 1TB, 750GB Ultrabay, 250GB mSATA , Ubuntu 18.04, Ultimate-N 6300.
TP Yoga 14(20FY): i5-6200U, HD 520 + 940M, 8GB RAM, 256GB SSD, Intel Wireless 8260, Ubuntu 18.04
Yoga Home 900(27ibu): i7-5500, HD5500 + 940A, 8GB RAM, 500GB HDD, Windows Insider Fast
lweed
Paper Tape
Posts: 6
Registered: ‎04-17-2014
Location: Denver
Views: 2,045
Message 3 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

Everything under I/O Port Access is Enabled.  Nothing that is "Card Reader" named specific.    There is Memory Card Slog and ExpressCard Slot and Integrated Camera that are the only ones the possibly represent the Card Reader.......

Guru
Posts: 975
Registered: ‎11-04-2009
Location: US
Views: 2,043
Message 4 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

It would be memory card slot.

 

This is interesting. 

 

So it just dissappeared after a BIOS and or driver update, and won't read cards?

 

I know on my W530, it doesnt appear unless a card is in it, but it sounds more like some update clobbered it.

 

 

EDIT: does it appear in device manager?

 

EDIT 2: This user had a smiliar problem http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W540-multicard-reader-gone-from-device-manager...


I am a volunteer. Please post your questions in the forum, as I will not reply if they are sent in a personal message.

W530(2436-CTO): i7-3720QM, HD4000 + K2000M, 32GB RAM, 1TB, 750GB Ultrabay, 250GB mSATA , Ubuntu 18.04, Ultimate-N 6300.
TP Yoga 14(20FY): i5-6200U, HD 520 + 940M, 8GB RAM, 256GB SSD, Intel Wireless 8260, Ubuntu 18.04
Yoga Home 900(27ibu): i7-5500, HD5500 + 940A, 8GB RAM, 500GB HDD, Windows Insider Fast
lweed
Paper Tape
Posts: 6
Registered: ‎04-17-2014
Location: Denver
Views: 2,028
Message 5 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

Yeah, I feel like it was completely clobbered and installing the driver just is doing nothing.

 

If I'm in Device Manager, where should it appear?

Guru
Posts: 975
Registered: ‎11-04-2009
Location: US
Views: 2,025
Message 6 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

On my laptop It shows under Memory Technology Driver. But mine has a JMicron SD Reader. I feel that it should be a similar category for the O2/Realtek readers. If you can't find it, see if you can grab and upload a screenshot of your device manager.


I am a volunteer. Please post your questions in the forum, as I will not reply if they are sent in a personal message.

W530(2436-CTO): i7-3720QM, HD4000 + K2000M, 32GB RAM, 1TB, 750GB Ultrabay, 250GB mSATA , Ubuntu 18.04, Ultimate-N 6300.
TP Yoga 14(20FY): i5-6200U, HD 520 + 940M, 8GB RAM, 256GB SSD, Intel Wireless 8260, Ubuntu 18.04
Yoga Home 900(27ibu): i7-5500, HD5500 + 940A, 8GB RAM, 500GB HDD, Windows Insider Fast
lweed
Paper Tape
Posts: 6
Registered: ‎04-17-2014
Location: Denver
Views: 2,012
Message 7 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

Apparently I should be able to find the version under the Storage controllers but it just isn't showing up.

 

devicemanager04172014.PNG

Guru
Posts: 975
Registered: ‎11-04-2009
Location: US
Views: 2,008
Message 8 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

intriguing. since its completely gone and updates don't seem to fix it, calling lenovo might be the only option to get it fixed. 

 

One last option I can think of is rolling back the driver/BIOS update and seeing if that fixes the issue.


I am a volunteer. Please post your questions in the forum, as I will not reply if they are sent in a personal message.

W530(2436-CTO): i7-3720QM, HD4000 + K2000M, 32GB RAM, 1TB, 750GB Ultrabay, 250GB mSATA , Ubuntu 18.04, Ultimate-N 6300.
TP Yoga 14(20FY): i5-6200U, HD 520 + 940M, 8GB RAM, 256GB SSD, Intel Wireless 8260, Ubuntu 18.04
Yoga Home 900(27ibu): i7-5500, HD5500 + 940A, 8GB RAM, 500GB HDD, Windows Insider Fast
lweed
Paper Tape
Posts: 6
Registered: ‎04-17-2014
Location: Denver
Views: 2,004
Message 9 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

Yes - think the reader is simply no good.  We are testing another W540 that came in at the same time so we'll just send this back.

 

Thanks so much for the responses!!  Truly appreciated.

Guru
Posts: 975
Registered: ‎11-04-2009
Location: US
Views: 1,998
Message 10 of 11

Re: W540 Card Reader still not reading appearing after driver update and bios update

No problem. And I'm sorry to hear that your W540 is giving you troubles. Hopefully the problem gets resolved.

 


I am a volunteer. Please post your questions in the forum, as I will not reply if they are sent in a personal message.

W530(2436-CTO): i7-3720QM, HD4000 + K2000M, 32GB RAM, 1TB, 750GB Ultrabay, 250GB mSATA , Ubuntu 18.04, Ultimate-N 6300.
TP Yoga 14(20FY): i5-6200U, HD 520 + 940M, 8GB RAM, 256GB SSD, Intel Wireless 8260, Ubuntu 18.04
Yoga Home 900(27ibu): i7-5500, HD5500 + 940A, 8GB RAM, 500GB HDD, Windows Insider Fast

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