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3 Posts

05-04-2014

Glasgow, Scotland

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W540 Color Calibration issue

2014-05-04, 14:24 PM

I've had my W540 for a couple of weeks now and initially it calibrated the color no problem with the built-in sensor and X-rite software.  However it is now time to re-calibrate and I get this message:

 

"Display has been changed. Please run panel replacement utility to restore your ability to calibrate."

 

The display hasn't been changed and I don't have this utility anywhere on my machine, nor can I find it in the downloads....anyone know what to do here (apart from sending the whole lot back to lenovo - the quality of the W540 is appauling, it arrived with a broken keyboard and as with everyone else if I had known about the touchpad I would have fought having this machine imposed upon me).

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9644 Posts

12-27-2009

Canada

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Re: W540 Color Calibration issue

2014-05-07, 2:14 AM
Under Device Manager > Monitors, does it say Generic PnP monitor instead of the proper LCD name?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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3 Posts

05-04-2014

Glasgow, Scotland

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Re: W540 Color Calibration issue

2014-05-07, 3:18 AM

No, it says:

"Wide viewing angle & High density FlexView Display 2880x1620"

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11 Posts

01-18-2014

USA

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Re: W540 Color Calibration issue

2014-05-09, 13:01 PM

I have run into this issue too a couple of times and found no other way around it than to uninstall and reinstall the color calibration software, which once re-installed runs and calibrates the screen with no issues.

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1 Posts

11-14-2014

Hong Kong

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Re: W540 Color Calibration issue

2014-11-14, 15:43 PM

Thanks, I have this problem, and the problem is fixed as what you suggest by uninstalling and re-installing.

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31 Posts

07-09-2014

United Kingdom

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Re: W540 Color Calibration issue

2014-11-15, 17:30 PM

I have a similar problem.  Within device manager it states Generic PnP monitor.  I am running Windows 8.1, and upgraded from Windows 8.0.  I cannot calibrate my screen - the software states that no sensor is present.  If I roll back to Windows 8.0, it all works fine.  I have uninstalled and reinstalled both the Pantone software and the display drivers and it still doesnt work. 

 

****I just managed to solve this problem by downloading and installing the nvidia and intel graphics drivers seperately from the Lenovo website.  Color calibration works absolutley fine, and my monitor is listed within device manager as wide viewing angle and high density flexview display.  Downloading and letting them install using the Lenovo solution centre did not work.

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1 Posts

08-18-2015

Denmark

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Re: W540 Color Calibration issue

2015-08-18, 11:38 AM

Thanks, that fixed it.

 

To me, it happened after upgrading from Win 8.1 to 10.

 

LCD driver was up to date with the newest INF file for W540 (ThinkPad Monitor INF File for Windows 10 (32-bit, 64-bit) - ThinkPad )

But uninstalling and reinstalling from http://support.lenovo.com/dk/da/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w540/downloads/DS015010 fixed it.

 

Thanks again.

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160 Posts

08-23-2009

United States of America

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  • Message 8 of 8

Re: W540 Color Calibration issue

2016-02-06, 6:58 AM

Same issue on the P50 I just got. Reinstall is the only thing that works. Ughhhhh, why do these component OEMs suck so hard?

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