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lolenick
What's DOS?
Posts: 2
Location: Canada
Views: 1,381
Message 1 of 4

W550s: 2102 detection error for SSD2

I just bought a W550s, and have just installed all the current windows updates, added my antivirus, office suite, adobe suite, winrar. That's pretty much everything I've done to it so far.

 

Just booted it up after installing most recent windows update.

 

Came up on the black screen "2102 detection error for SSD2" Press ESC to proceed

 

I've had lenovos (Thinkcentres, thinkpads), but never really had these kind of issues.

 

What is the best process to get a hold of support? Nothing wrong with phone support, but I've found myself clicking through the suitable options and being on the phone with a software company that has no real relation to Lenovo, so I'd prefer to at least start a ticket/investigation by email/online.

Retired Support Specialist
Posts: 3,015
Location: Bangalore
Views: 1,365
Message 2 of 4

Re: W550s: 2102 detection error for SSD2

Hi Lolenick,

 

Welcome to Lenovo Community!

 

As per my knowledge the issue is indicating to mSATA drive which will serve as SSD2 and it is giving error. I’d suggest you to look at your laptop configuration and remove small SSD since you have primary SSD drive. But at first check out the function of small SSD drive - cache only or/and hibernation partition storage. And disable appropriate features for that drive.

 

Hope this helps!!

 

Best regards,

Hemanth Kumar



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lolenick
What's DOS?
Posts: 2
Location: Canada
Views: 1,357
Message 3 of 4

Re: W550s: 2102 detection error for SSD2

I should have given a description of the machine itself:

 

W550s Thinkpad

500GB 7200 RPM hard drive (not SSD)

8GB SSD for boot/etc

 

So, I don't have a primary SSD. Also, the laptop itself is just over a week old, so I didn't figure I'd have to be taking out hard drives or replacing them any time soon at all. 

 

There has been no hardware modifications since I received it at all. So, it is a stock laptop. Battery has only cycled once. It's been turned off probably a total of 6 times (installing updates, etc.), and it hasn't had any heavy file moving (not that it would be put on the SSD in either case). For any shutdowns, they were soft shut-downs (through menu), so it shouldn't have anything to do with hibernation settings -  hibernation in power options has been disabled as well.

 

Very confused, and I'm a little dissapointed if the only way to fix the brand new SSD is to remove it and disable any functions, as the function of the SSD is the sole purpose that I bought that upgrade (sounds crazy, right?)

Guru
Posts: 9,598
Location: CA
Views: 1,350
Message 4 of 4

Re: W550s: 2102 detection error for SSD2

Could have been a spontaneous SSD failure. Is your Windows installed to the SSD or simply cached on the SSD?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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