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spacemanspiffee
Paper Tape
Posts: 4
Registered: ‎09-27-2017
Location: US
Views: 1,658
Message 1 of 9

W550s screen cable replacement

I'm having an issue with the screen on my w550s, and it seems to be that the screen cable is failing. At certain angles of the lid, especially when I am opening, the screen will flicker and then freeze and slowly get brighter and washed out. When I fully open the screen, ie lay the computer almost flat, and then bring the screen back to a normal usable position it fixes the problem, but any movement of the screen can trigger the problem again. I have verified that external screens work fine. I'd like to see if I can get a new cable for the screen, but I'm not having any luck searching one out on google.

Retired Support Specialist
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Registered: ‎12-12-2016
Location: IN
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Message 2 of 9

Re: W550s screen cable replacement

Hi spacemanspiffee,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

 

May be this is what you are looking for 00NY456 - touch models and 00NY455 - non touch models

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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Retired Support Specialist
Posts: 182
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Location: IN
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Message 3 of 9

Re: W550s screen cable replacement

Hi spacemanspiffee

 

Welcome to the Lenovo Community !

 

Your issue might be similar to this threads please go through it you will have an idea as to how to purchase and look up for the parts availability and few other things

This thread gives you knowledge about how to look up and purchase the accessories

This thread shows you as to how to replace the screen by yourself

 

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Community SeniorMod
Community SeniorMod
Posts: 10,173
Registered: ‎01-01-2010
Location: US
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Message 4 of 9

Re: W550s screen cable replacement

Is the machine still under warranty?   Many are.  The best kind of repair is one that someone else pays for


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
spacemanspiffee
Paper Tape
Posts: 4
Registered: ‎09-27-2017
Location: US
Views: 1,618
Message 5 of 9

Re: W550s screen cable replacement

Nope, the warranty ran out a while ago. The machine is about 2.5 years old or so. 

spacemanspiffee
Paper Tape
Posts: 4
Registered: ‎09-27-2017
Location: US
Views: 1,612
Message 6 of 9

Re: W550s screen cable replacement

I've visited both of the threads you linked. Both were helpful, but I have some questions still. 

On the parts and accesories page, the lcd cable is not an option, but on the encompass site I can find it for a lot of W550s models. Aside from there being different cables for touch and non-touch models, are there differences in the cables? My machine is a type 20E2-CT01WW which I cannot locate on the encompass site. However, I can locate a lot of 20E2 models. Will a non-touch cable from one of these models work for me?

 

Thanks.

Community SeniorMod
Community SeniorMod
Posts: 10,173
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Location: US
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Message 7 of 9

Re: W550s screen cable replacement

I believe all the non-touch cables are the same.  The parts list shows 00NY455


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
spacemanspiffee
Paper Tape
Posts: 4
Registered: ‎09-27-2017
Location: US
Views: 1,583
Message 8 of 9

Re: W550s screen cable replacement

Thats what I'm seeing as well. I'm gonna order one and see how things go. 

 

Thanks. 

negreter19
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Posts: 14
Registered: ‎06-15-2018
Location: ES
Views: 640
Message 9 of 9

Re: W550s screen cable replacement

hi, did you had any issue with the cable? I am lloking for the same upgrade to 3k but no tocuh panel, just 3k mate screen, I am worry to make the mistake and order a wrong one, can you tell me if you found diferent cables for 3k touch and no touch panel? 

Regards

Jorge

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