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3 Posts

02-17-2017

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"Your PC may need updates for the Thunderbolt 3 port to function properly" popup on display connect

2017-02-17, 22:53 PM

P50 / Windows 10

 

I get this message every time I dock the computer or plug in an external HDMI display. The Thunderbolt software is version 16.1.47.275 which looks like the latest available. Any way to suppress this? Very annoying when presenting.

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3808 Posts

12-02-2007

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-02-19, 11:10 AM

Hello,

 

Have you tried reinstalling the Thunderbolt update to see if that gets rid of the message?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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3 Posts

02-17-2017

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-02-21, 13:40 PM

Reinstalling has no effect.

 

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1 Posts

09-30-2017

US

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-09-30, 19:10 PM

Keath, 

 

Did you ever find a way to disable this popup? I have it too.

 

-Matt

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3 Posts

10-10-2017

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-10-11, 12:19 PM

Same problem here on a P50/Win10 with monitors plugged into HDMI and Thunderbolt ports. Tried reinstalling Thunderbolt software (v17.1.64.6). The message (exact text in topic) pops up every time I log in. Any suggestions?

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3 Posts

10-10-2017

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-10-11, 18:02 PM

Here is the error that pops up (attached). The executable displaying this window is C:\Program Files (x86)\Intel\Thunderbolt Software\Thunderbolt.exe.

 

The message includes a link to a list of update URL's for Asus, Dell, etc. but not Lenovo. Website says "If your computer manufacturer is not listed, please contact them directly to get the latest update."

 

Please help us out here, Lenovo.

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3 Posts

10-04-2017

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-10-11, 20:14 PM

This appears to be a very widespread issue. I have lost most of the day trying to reconfigure to no avail. 

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74 Posts

07-24-2016

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-10-11, 23:08 PM

i dont think its the software,you must make sure you have ver 25 of the firmeare installed properly.i had this problem for weeks

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10-10-2017

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Re: "Your PC may need updates for the Thunderbolt 3 port to function properly" popup on di

2017-10-20, 0:38 AM

Thanks, 5thduke. The firmware update did the trick.

 

For anyone else with this problem, go to https://pcsupport.lenovo.com, locate updates for your model then find "Intel Alpine Ridge Thunderbolt Firmware". The v25 update is dated 2017/05/08 so it's been out for a while.

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