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10-20-2017

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random keyboard keys have stopped functioning.

2017-10-20, 16:24 PM

hi,

suddenly few keys on my keyboard have stopped functioning. first, the arrow keys stopped functioning, and now spacebar, backspace keys have also stopped working.

I had uninstalled the keyboard drivers and then again reinstalled them but still, the problem is not resolved.

 

regards,

Anikesh

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1811 Posts

12-12-2016

IN

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Re: random keyboard keys have stopped functioning.

2017-10-20, 17:44 PM

Hi Anikesh,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

 

How about checking it in Safe Mode or in BIOS mode that will give you more clear picture.

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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3 Posts

10-20-2017

IN

6 Signins

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  • Posts: 3
  • Registered: ‎10-20-2017
  • Location: IN
  • Views: 66
  • Message 3 of 4

Re: random keyboard keys have stopped functioning.

2017-10-21, 10:02 AM

Hi prabhansh,

 

I checked in safe mode, the arrow keys were not working.

moreover few other keys have also stopped working viz:

pgup, pgdn, f6,f3.

 

I never spilled any liquid on the keyboard, neither ate anything near it.

 

Don't understand why suddenly the keys have stopped working.

 

Anikesh

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1811 Posts

12-12-2016

IN

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  • Posts: 1811
  • Registered: ‎12-12-2016
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Re: random keyboard keys have stopped functioning.

2017-10-21, 11:28 AM

It's a hardware issue if your system is still under warranty then this is the correct time to use it for replacing the keypad of your system.

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ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
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