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67 Posts

02-25-2010

Canada

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  • Posts: 67
  • Registered: ‎02-25-2010
  • Location: Canada
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  • Message 1 of 2

$$ take off from my VISA before My laptop shipped, How Come?

2010-02-28, 0:12 AM

Since I placed the order on Feb 15, 2010 for W510, lenovo told me their production line are short Multi-touch screen and my order will postpone until Mid-April.   Did some one here know  how come $$ already take off from my VISA before my laptop shipped?  Suppose when Item shipped, the $$ will charge on Credit card. What are they doing?

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21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194

Re: $$ take off from my VISA before My laptop shipped, How Come?

2010-02-28, 0:58 AM

i think they put a hold on the money on your credit card. You should call Lenovo customer service and quote your sales reference number, they will tell you what happened to your money. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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21115 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 21115
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 2 of 2

Re: $$ take off from my VISA before My laptop shipped, How Come?

2010-02-28, 0:58 AM

i think they put a hold on the money on your credit card. You should call Lenovo customer service and quote your sales reference number, they will tell you what happened to your money. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft

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