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47 Posts

05-30-2014

Boston MA

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traveling in China, W540 power supply died, what I can do here?

2016-06-23, 23:05 PM

I am now in China. My W540 power supply stopped work yesterday. My machine is still under base warranty. What I can do now? It seems there is no IWS (International Warranty Service) here. I cannot understand why. Please help!

 

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3312 Posts

12-11-2015

US

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Re: traveling in China, W540 power supply died, what I can do here?

2016-06-23, 23:21 PM

I am sure that you can located one in China for fairly cheep, especially since they are probably made there anyway, and then upon your return, have the original replaced under warranty.     Ask around, there must be a computer outlet somewhere that sells parts that can locate one for you in China.    It may be a knockoff, but it will get you by for your trip, just make sure the voltage/amperage match that printed on the original.

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18 Posts

04-30-2016

MY

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Re: traveling in China, W540 power supply died, what I can do here?

2016-06-24, 1:57 AM
My understanding is a standard Thinkpad int'l warranty of 1 year on bring-in basis .... you bring equipment to them, not on-site. Have a look at LenonCN website. A translate shows this phone number for W and related series support. 400-690-8888 https://translate.googleusercontent.com/translate_c?depth=1&hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=auto&tl=en&u=http://support1.lenovo.com.cn/lenovo/wsi/contact.html&usg=ALkJrhgsHyi2eiRV88ZXlOiLuDHa1dfTwQ Also an option to just buy one from a Leno shop, or online; with several on ebay from China sellers. Good luck and hope you get sorted asap.
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37 Posts

01-27-2016

China

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Re: traveling in China, W540 power supply died, what I can do here?

2016-06-26, 13:18 PM

You can register IWS following this link:

https://lpos.lenovo.com/home/iws/regindex.do

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