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Paper Tape
Posts: 5
Registered: ‎05-07-2012
Location: USA
0 Kudos

Re: w500 trouble while reading pdf file

Sorry not very sure what it is...

Posts: 9,096
Registered: ‎12-26-2009
Location: Toronto, Canada
0 Kudos

Re: w500 trouble while reading pdf file

Hit Start, type DPI, hit Enter.

Is it set to 100%?
W520: 2720QM, Q2000M at 1091/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
TPT1: 1839-23U
Retired Employee
Posts: 2,836
Registered: ‎03-20-2012
Location: Malaysia
0 Kudos

Re: w500 trouble while reading pdf file

hi junesep,


Just a quick check did you install the Adobe reader by yourself from the site or did it come preloaded. One way of doing it is by uninstalling the reader  and reinstalling. there are time where installation can go awry for preloaded versions of software. 


In the past i've with some users issues where by the reader kep giving an error. The unusally thing after i updated the java and added Flash and shockwave from the adobe site it appeared to rectified the issue.


I would say its worth a shot, what i've suggested. you never know.


Do let me know how it goes :-)