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1 Posts

11-25-2021

Spain

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Problems with fingerprint in my Lenovo Yoga 260

2021-11-25, 11:41 AM

Good morning,

I have problems while configuring my fingerprint in my Lenovo ThinkPad Yoga 260; I can't configure this security method, because always I get an error like:

https://imgur.com/QbK6CsW

 

(Translated: There was an error.
Close Windows Hello, and then try to complete the installation process again.)

 

Best regards, thanks.

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4224 Posts

01-08-2021

Philippines

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  • Posts: 4224
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  • Location: Philippines
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Re:Problems with fingerprint in my Lenovo Yoga 260

2021-11-25, 19:19 PM

Hello CehAl,

 


Welcome to Lenovo Community

 


I'm sorry to read that you're having fingerprint reader issues with your ThinkPad Yoga 260.
Kindly try reloading the BIOS default settings, be sure to save.
Update the BIOS, drivers and firmware thru the support site (update all that apply).
Then reconfigure the fingerprint reader by following the user guide (page 67)
Update us how it goes.

 


Regards, 
Lorenzo_Lenovo



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