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4 Posts

12-23-2013

Germany

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  • Message 1 of 12

Thinkpad Yoga digitizer doesn't work

2013-12-23, 13:35 PM

Hey guys,

 

perhabs you know a solution before i'm contacting the lenovo support.

 

My intigrated Wacom digitizer pen does not react with the Touchpad, also there is no Wacom/Pen device below the Human Interface at the device manager.

 

I tried to:

 

- clean installed the IOS

- installed all necessary driver from the Lenovo homepage/ + with Thinkpad System Update

- tried to install the digtizer Firmware but then this error message always appears (attachment)

 

 error message.JPG

 

Yes, battery is charged and ac adapter is connected

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21115 Posts

12-20-2008

Australia, Melbourne

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  • Message 2 of 12

Re: Thinkpad Yoga digitizer doesn't work

2013-12-23, 13:46 PM
Did your machine came with digitiser there are versions without Wacom digitiser.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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4 Posts

12-23-2013

Germany

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  • Message 3 of 12

Re: Thinkpad Yoga digitizer doesn't work

2013-12-23, 15:17 PM
Yep, it is the Yoga with the integrated digitizer pen :-)
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21115 Posts

12-20-2008

Australia, Melbourne

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  • Message 4 of 12

Re: Thinkpad Yoga digitizer doesn't work

2013-12-23, 15:27 PM
in which case, the ThinkPad has some hardware issue.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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64 Posts

09-08-2011

Germany

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  • Message 5 of 12

Re: Thinkpad Yoga digitizer doesn't work

2013-12-27, 20:18 PM

Doesn't it work with the whole tablet or just with specific software?

Mine didn't work with photoshop and installing Wacom Feel driver helped ;-)

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4 Posts

12-23-2013

Germany

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  • Message 6 of 12

Re: Thinkpad Yoga digitizer doesn't work

2014-01-18, 11:42 AM

Hey guys,

 

The digitizer doesn't work/reacts with the whole notebook/tablet in each situation.

 

I couldn' find compatible drivers from Wacom, maybe you can took some screenshots (in english or german) from your device manager - so i can compare them wih mine.

 

I checked my system with the Wacom Hardware check

 

Wacom.JPG

 

so i'm missing devices? And yes, i own the Yoga 1080p version with i7 and the digitizer slot.

 

regards

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21115 Posts

12-20-2008

Australia, Melbourne

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  • Message 7 of 12

Re: Thinkpad Yoga digitizer doesn't work

2014-01-19, 13:25 PM
@muff,

i think you should contact the service, you may have a hardware problem.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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2 Posts

01-22-2014

Germany

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  • Message 8 of 12

Re: Thinkpad Yoga digitizer doesn't work

2014-01-22, 7:31 AM

Hey Muff,

 

I have the exact same problem (model 20CD0001GE) and get the exact same error messages when using the Wacom Hardware Check.

 

What did you do to make it work? Was it a hardware problem in the end that could only be solved by returning the device?

 

Thank you and best regards!

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7 Posts

12-21-2013

Hamburg

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  • Message 9 of 12

Re: Thinkpad Yoga digitizer doesn't work

2014-01-22, 21:03 PM

Hey,

 

got the same problem on my YOGA (20CD0038GE)! How to solve this problem?

Is it possible to install the driver on a manual way without the check?

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2 Posts

01-22-2014

Germany

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  • Message 10 of 12

Re: Thinkpad Yoga digitizer doesn't work

2014-01-26, 18:44 PM

Hey Natz,

 

after a chat and some remote sessions with Lenovo support they suggested to return the device and get a new LCD panel.

 

Since I ordered via Amazon, I requested a replacement device which will hopefully work.

 

Good luck with your device and best regards!

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