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19 Posts

02-15-2014

Hof

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Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-03, 11:46 AM

Hello,

so I finally got my lcd replaced among other things and I also got the SBP2 display. I have no ghosting out of the box as of now but I will have to wait and see if it stays that way.

But I also have two dead spots on my touchscreen like many others. They also appear at different spots everytime.
Now I don't want to send my laptop back again because it took them 4 weeks to repair it last time so I'll hope it's just a software bug.

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25 Posts

03-15-2014

California

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Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-03, 15:37 PM

My image retention has been getting worse (SBP1). The retention seems to last longer, it more noticeable, and is spreading to the center of the screen. My warranty is up around April. Probably going to do a warranty claim, hope I get a screen with no initial ghosting, and sell the **bleep** thing. I really love the form of this PC, but this is ridiculous that if I keep it with a ghosting screen, I'm going to loose resale value. 

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20 Posts

03-31-2014

Sweden

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  • Message 873 of 975

Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-03, 16:18 PM

I got my full refund today. To all of you, don't give up.

I am as of this post unsubscribing from this thread.

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25 Posts

03-15-2014

California

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Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-03, 17:54 PM

I can't seem to find anything on starting a warranty claim. Can someone point me in the right direction? I'm in the US.

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13 Posts

09-19-2014

Canada

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  • Message 875 of 975

Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-04, 0:36 AM

Update from ~3 months of usage of a 1920x1080 i7 TPY with digitizer (SPB2): 

 

No significant image retention is present. The only slight imperfection that I'm noticing is some slight yellow hue on parts of my monitor, but since they look like evenly spaced lines I suspect this might have to do with the screen's calibration. Regardless, it's not too bad. I notice no ghosting lasting longer than 20 seconds if I really run a heavy contrast test.

 

 

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15 Posts

01-26-2014

Australia

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  • Message 876 of 975

Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-04, 3:35 AM

Hello again, all:

 

Still have my Yoga with the replacement SPB1 panel - been three months and still ghost free.

 

Looks like a clean bill of health for me - but unfortunate to see it's still a shambles for quite a few here.

 

- Tim

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6 Posts

11-10-2014

Stony Brook, United States

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  • Message 877 of 975

Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-04, 6:35 AM

After two weeks of using the TYP, my panel started having the screen retention on the edges today. 

I want to send it to the repair, I do not have a backup laptop, how much time did it take them to replace your screens guys ?

@superINEK

4 WEEKS ! that's unreasonable, is it usual for them to take that much time?

 

This is my second frustrating experience with Lenovo. I think they should ommit the "FOR THOSE WHO DO" motto.

In my case what do they expect me to do? Buy a new laptop for my work while this one gets "fixed"? This contradicts the whole point of buying the laptop.

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10 Posts

12-04-2014

Durham

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  • Message 878 of 975

Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-04, 23:15 PM

To Amy Tupper or any other Lenovo staff following this thread:

I've just submitted an Electronic Service Call for this image retention issue and was told a box was being sent to me so I could ship my laptop to Lenovo. The lady on the phone could not speak to whether this specific problem will be replaced free of charge under my warranty, which is still valid. Would you happen to know if this hardware repair is covered? And if so, if it is a fairly standard procedure with a low risk for damaging the laptop? Thanks so much!

 

Edit: I took a video of the problem I have, in case you (or other Lenovo forum members) would like to see:

 

https://www.youtube.com/watch?v=qZP6nLfCd7E

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9184 Posts

01-13-2008

United States of America

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Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-05, 14:47 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

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9184 Posts

01-13-2008

United States of America

77984 Signins

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  • Message 880 of 975

Re: Thinkpad Yoga - ghosting / after-image / watermark issue

2014-12-05, 19:07 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

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