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45 Posts

02-03-2014

Amsterdam

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'Unknown device' in Lenovo Solution Center, but not in Device Manager

2014-05-07, 14:39 PM

Even with all the latest updates installed, I still get this annoying warning from Lenovo Solution Center

 

'Unknown device' - status 'not installed' 

 

Control Panel / Device Manager gives no signals something is wrong.

 

why?!

 

Details:

Computer: Thinkpad Yoga (TPY)

OS: Windows 8.1 all updated

 

Lenovo Solution Center version: 2.2002 / revision 17630

 

External device attached to TPY:  OneLink Pro  (also has latest driver = Realtek 8.10.1009.2013)

 

Thanks in advance

Olof

 

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112 Posts

04-03-2010

's-Hertogenbosch

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  • Message 2 of 3

Re: 'Unknown device' in Lenovo Solution Center, but not in Device Manager

2014-05-07, 15:58 PM

It seems to me you are missing some update from Lenovo. I had the same issue, however just recently after updating any available software/drivers for the TPY the message has disappeared.

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45 Posts

02-03-2014

Amsterdam

131 Signins

1298 Page Views

  • Posts: 45
  • Registered: ‎02-03-2014
  • Location: Amsterdam
  • Views: 1298
  • Message 3 of 3

Re: 'Unknown device' in Lenovo Solution Center, but not in Device Manager

2014-05-08, 6:48 AM

wrote:

It seems to me you are missing some update from Lenovo. I had the same issue, however just recently after updating any available software/drivers for the TPY the message has disappeared.


Glad to hear the problem is solvable. Regarding missing updates, I honestly would not know which one. 

Lenovo's own update programs ('L-Update and Drivers' & 'L-System Health and Diagnostics') inform me that all drivers are up to date.

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