English Community

ThinkPad NotebooksThinkPad: S Series, ThinkPad Yoga and Twist Laptops
All Forum Topics
Options

26 Posts

04-10-2014

United Kingdom

26 Signins

223 Page Views

  • Posts: 26
  • Registered: ‎04-10-2014
  • Location: United Kingdom
  • Views: 223
  • Message 1 of 5

Windows Explorer hangs and refreshes

2014-04-24, 22:19 PM

I have a new Thinkpad Yoga S1 and notice that every now and again when I click Windows Explorer icon from system tray it hangs and then the whole desktop blanks and then refreshes.  I really cant identify what is causing this or even a pattern as to when it happens.  Anyone else had the same experience?

Reply
Options

3019 Posts

03-15-2014

Bangalore

1126 Signins

57257 Page Views

  • Posts: 3019
  • Registered: ‎03-15-2014
  • Location: Bangalore
  • Views: 57257
  • Message 2 of 5

Re: Windows Explorer hangs and refreshes

2014-04-25, 10:02 AM

Hi Steve Taylor,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that you are facing the issue with Windows explorer refreshes frequently on ThinkPad yoga S1.

 

This issue can be caused due to any of the following issues:

 

  • You may be using an out dated or corrupted video driver
  • System files on your PC may be corrupt or mismatched with other files
  • You may have a Virus or Malware infection on your PC 
  • Some applications or services running on your PC may be causing Windows Explorer to stop working

Please perform the above troubleshooting and check if the issue resolved.

 

Hope this helps! 

 

Best regards,

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

26 Posts

04-10-2014

United Kingdom

26 Signins

223 Page Views

  • Posts: 26
  • Registered: ‎04-10-2014
  • Location: United Kingdom
  • Views: 223
  • Message 3 of 5

Re: Windows Explorer hangs and refreshes

2014-04-28, 8:00 AM

nope all seems ok.  drivers all up to date, no virus or malware after running checks, all apps seem to be working ok.  Next steps?

Reply
Options

3019 Posts

03-15-2014

Bangalore

1126 Signins

57257 Page Views

  • Posts: 3019
  • Registered: ‎03-15-2014
  • Location: Bangalore
  • Views: 57257
  • Message 4 of 5

Re: Windows Explorer hangs and refreshes

2014-04-28, 9:51 AM

 

Hi Steve Taylor,

 

Thank you for replying.

 

Run System File Checker (CFS) to check your files


Use System File Checker to scan your PC for missing or corrupt files. To do this, follow these steps:


1. Click Start, and then type cmd in the Search box. 

2. In the results area, right-click cmd.exe, and then click Run as administrator. You may be prompted to type the password for an administrator account.
3. Click Continue if you are the administrator or type the administrator password and then, click Continue.
4. At the command prompt, type Sfc /scannow and then press ENTER.


The scan may take some time, so be patient. Windows will repair any corrupted or missing files that are found. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD.

 

Test your system's RAM memory
Sometimes faulty RAM (Random-Access Memory) can cause intermittent problems within Windows. Use the Windows Memory Diagnostics Tool by clicking Start, type Memory Diagnostics and select the result in the list. When the Windows Memory Diagnostics Tool window appears, choose Restart now and check for problems (recommended).

 

Hope this helps!

Best regards,
Hemanth Kumar

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

26 Posts

04-10-2014

United Kingdom

26 Signins

223 Page Views

  • Posts: 26
  • Registered: ‎04-10-2014
  • Location: United Kingdom
  • Views: 223
  • Message 5 of 5

Re: Windows Explorer hangs and refreshes

2014-04-29, 21:13 PM

hi,

completed both of those tests but both ok.

more worrying though was that I have just had a blue screen failure that ended up at Boot System page.  Fortunately after a cold reboot PC is now working ok but I am very concerned there is a problem with the disk on this machine.

 

Please advise.

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms