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1 Posts

02-29-2020

United States of America

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Yoga 920-13IKB Laptop (ideapad) 80Y7 wants Bitlocker key following BIOS update

2020-02-29, 7:34 AM

Lenovo Vantage did a BIOS update & now requires a Bitlocker recovery key to restart my laptop. The update did not warn that I would need this. 

 

I have checked within the microsoft account showing my device but it says "You don't have any BitLocker recovery keys uploaded to your Microsoft account."

 

How can I get this laptop to restart?

 

MOD: Added issue to title

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142 Posts

12-11-2010

United States of America

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Yoga 920-13IKB Laptop (ideapad) 80Y7 wants Bitlocker key following BIOS update

2020-03-02, 1:42 AM
When Bitlocker was originally enabled on the laptop it made you save/print a recovery key. That key is what you need. It's normal for BIOS updates to require the Bitlocker recovery, although it sucks that they don't tell you ahead of time. If you don't have the key your only option is to completely wipe the drive and reinstall Windows from scratch.
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