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50 Posts

12-24-2015

United States of America

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  • Posts: 50
  • Registered: ‎12-24-2015
  • Location: United States of America
  • Views: 626
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A suggestion for Lenovo CS re Thinkpad Yoga 14

2015-12-28, 18:32 PM

Apparently many customers are confused about the differences between the three TPY 14 models: 20DM009GUS,  20DM000VUS, 20DM008UUS. Digitizer support? Backlit keyboard? IPS display? Physical buttons above the trackpad? Often the Lenoco CS and the customer reviews give contradictory answers. On lenovo website, there are 25 questions asked about this computer but 0 answers posted. Why don't Lenovo tech people answer some of the questions? This situation has wasted a huge amount of customer's time and has probably even deterred many customers from buying this computer and caused many unnecessary returns. It's just a mess. Maybe either Lenovo or Bestbuy should make a comparison table and highlight the differences between the different models.

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