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johnnychallita
Paper Tape
Posts: 2
Registered: ‎03-01-2016
Location: lebanon
Views: 273
Message 1 of 4

Cannot Find my Thinkpad Yoga Type in the Support Section, Need spare parts (Keyboard)

Hello,

I have a Lenovo Thinkpad Yoga, Type: 20CD-CT01WW  and I want to order a keyboard for it since I spilled coffee on it and now some keys are not working.

I could not find the device on the support page nor on the parts lookup one.

How can I order it and how much might it cost?

 

Thank you! 

 

Mod comment: Serial number removed for members protection.

 

Retired Support Specialist
Posts: 70
Registered: ‎02-04-2016
Location: Bangalore
Views: 245
Message 2 of 4

Re: Cannot Find my Thinkpad Yoga Type in the Support Section, Need spare parts (Keyboard)

Hi John,

 

Welcome to Lenovo Community!

 

We are sorry to hear that you are facing issue with the keyboard.

 

I would like to suggest you to visit the authorised Lenovo service centre for the keyboard  replacement.

 

Service Center link - https://support.lenovo.com/in/en/contactus/findaprovider

 

Hope this helps. Do post back if any further details required.

 

Best Regards,

Poojitha.

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johnnychallita
Paper Tape
Posts: 2
Registered: ‎03-01-2016
Location: lebanon
Views: 214
Message 3 of 4

Re: Cannot Find my Thinkpad Yoga Type in the Support Section, Need spare parts (Keyboard)

Hello Poojitha,

Thank you for your kind reply! I have checked the service center link and I found that there are no service centers in my country, Lebanon. However, I might be able to order a keyboard to a relative in Canada and he would send it to me by post. Where can I order it from?

 

Thank you!

 

Best Regards,

Johnny

Community SeniorMod
Community SeniorMod
Posts: 10,175
Registered: ‎01-01-2010
Location: US
Views: 196
Message 4 of 4

Re: Cannot Find my Thinkpad Yoga Type in the Support Section, Need spare parts (Keyboard)

First, here is the parts list:

https://download.lenovo.com/parts/ThinkPad/tp_yoga_fru_bom_20150216.pdf

I don't see anything for Lebanon,  Here are the parts order numbers:

 

https://support.lenovo.com/us/en/documents/ht100750

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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