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Orange-Queen
Paper Tape
Posts: 3
Registered: ‎05-10-2016
Location: UK
Views: 1,305
Message 1 of 4

Cannot find auto rotate in any settings

Hi,

 

I hope that someone can help - I've been searching the web but cannot find an answer to this.

 

The thinkpad yoga 260 I have does not auto rotate when moving modes.  I get an option that asks if i want to change to tablet mode, but the screen stays in the same rotation whatever is chosen.  I cannot find the option to change the auto rotate settings in the action centre or in any of the settings.

 

I understand that this was a problem last year for those updating to windows 10, but this laptop came with 10 installed.  Ive tried updating drivers but to no avail. 

 

Undr PC name it says DESKTOP then some random letters.  I'm wondering if this is the issue in that it thinks its a laptop.

 

any advice greatfully received!

Guru
Posts: 1,952
Registered: ‎02-27-2012
Location: US
Views: 1,294
Message 2 of 4

Re: Cannot find auto rotate in any settings

Hi, Welcome to the forums.

 

I don't have that model, but I just want to share with you my tips to update some drivers first... after that let's try to see how it works.

 

... here goes my general tips...

 

1) Try first Windows Update and update all the drivers and Patches

2) Try Lenovo System Update to get any new/missing drivers.

3) Try to install Lenovo Settings and Lenovo Companion from the Windows App Store, Lenovo Companion also has a "update driver search"

4) Sometimes all that software does not recognize some updated / missing driver. Check Lenovo's Support Site and search for your specific model drivers (use the full model number of your Thinkpad).

 

About Auto-Rotation on Windows 10....

 

Option 1) Check the "Notification Center" and see if the "Rotation lock is enabled".

 

Option 2) If you go to the display settings or do a search about "rotation" you may find the "Turn rotation on/off" option. It will send you to the display options. There you have "Lock rotation of this display". Check if you can change it.

 

Let's hope this gives us some hints.

 

Regards

 

 

 












Martín Itúrbide
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Orange-Queen
Paper Tape
Posts: 3
Registered: ‎05-10-2016
Location: UK
Views: 1,274
Message 3 of 4

Re: Cannot find auto rotate in any settings


Hi Martiniturbide,
thank you and thanks for the response.  I have gone through all the steps suggested as below in bold:
Will need to contact support I think.  Will report back when solved in case others have the same issue.
Many thanks again
@martiniturbide wrote:

Hi, Welcome to the forums.

 

I don't have that model, but I just want to share with you my tips to update some drivers first... after that let's try to see how it works.

 

... here goes my general tips...

 

1) Try first Windows Update and update all the drivers and Patches

Already tried, no luck

2) Try Lenovo System Update to get any new/missing drivers.

Thank you, did not have this on the system so downloaded and run. Flashed the bios and other drivers, but no luck

3) Try to install Lenovo Settings and Lenovo Companion from the Windows App Store, Lenovo Companion also has a "update driver search"

Run both of these prior to posting, no luck

4) Sometimes all that software does not recognize some updated / missing driver. Check Lenovo's Support Site and search for your specific model drivers (use the full model number of your Thinkpad).

Done this prior and updated the graphics and sensor drivers, no luck

 

About Auto-Rotation on Windows 10....

 

Option 1) Check the "Notification Center" and see if the "Rotation lock is enabled".

 The rotation lock is missing from the notification centre

Option 2) If you go to the display settings or do a search about "rotation" you may find the "Turn rotation on/off" option. It will send you to the display options. There you have "Lock rotation of this display". Check if you can change it.

Again, this is missing from the desplay options and no results found in the search

 

Let's hope this gives us some hints.

 

Regards

 

 

 


 

Orange-Queen
Paper Tape
Posts: 3
Registered: ‎05-10-2016
Location: UK
Views: 1,265
Message 4 of 4

Re: Cannot find auto rotate in any settings

As promised an update.

 

customer service contact details were not easy to find on the website.  Managed to find them eventually and raised a repair ticket. Had a call within a couple of hours and the very polite person tried to repair the laptop remotely. No luck so have had to return for repair.

 

will update when returned

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