03-27-2016 02:24 PM
I have a thinkpad yoga s1 - 12.5 size, 8gb ram, core i5 - currently on windows 8.1
I had various issues with wifi, graphics etc... which led me to factory resetting the laptop with the recovery cd's which came with the laptop .
When now looking at the system information from control panel it is displaying the wrong processor and ram information (core i3 and 4gb. Since ressetting the time is also displayed wrong. From task manager the ram is also displayed at 4gb. How do i resolve this please?
I have done all the windows updates, however there is one update from 'lenovo system update 5' which fails to download, which is a Thinkpad bios update non-vpro.
Appriciate all the help.
03-27-2016 02:29 PM
Also like to add i have sent the laptop for repair under warrenty through which i have had the motherboard and wireless card replaced. i did not check however then if the system information was correct.
03-27-2016 04:19 PM
It sounds to me like whomever replaced your motherboard, did so with the wrong one and downgraded your system.
03-28-2016 04:17 AM
Hi thanks for the reply,
yeh it is displayed as core i3. I checked the bios yesterday and it mentions the same.
The ram is also downgraded.
Do you think the bios update failure has to do with this as well.
03-28-2016 04:37 AM
Most likely. If they installed a different motherboard, then the BIOS may be different than the one expected in the version you tried to install.
Bottom line, you need to get whomever replaced your motherboard to replace the lower grade one with the one they were supposed to install.....Going from an Core i5 to Core i3 is a big downgrade, not to mention the less ram. Sorry you have to go through that process again, but they need to make it right and I am sure they will since they clearly messed up...
Best of luck
03-28-2016 03:16 PM
03-28-2016 06:06 PM
As you stated, your system shoudl have a Core i5 and 8GB of ram based upon the part number, so I still suspect that they made a mistake, and either repaced the motherboard with the wrong one, or exchanged yours with a lesser model, so they need to correct their mistake.
ThinkPad Edge S1 Yoga
ProcessorIntel Core i5-4300U Processor( 1.90GHz 1600MHz 3MB)
Operating systemWindows 7 Professional 64
Display type12.5" FHD AntiGlare 1920x1080System
Graphics Intel HD 4400
Total memory 8.0GB PC3-12800 DDR3L 1600 MHz
Hard drive device500GB + 8GB 5400 rpm
Network cardIntel Dual Band Wireless-AC 7260BluetoothBluetooth Version 4.0
Pointing device Clickpad
Battery8 Cell Lithium-Polymer
03-28-2016 06:56 PM
I'm also thinking that they may downgraded your mainboard, who knows?
I also noticed that HwInfo can also show you the model number of your mainboard. Maybe you can check if it matchs the product number of your computer sticker.
Here it is mine for example.
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