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oloasp
Paper Tape
Posts: 2
Registered: ‎10-29-2018
Location: SE
Views: 1,868
Message 1 of 3

Failed battery calibration messed up battery

So, I tried to perform a "battery reset" from lenovo vantage on my Thinkpad Yoga 460.

 

After approx 1 min, the process fails on the first step with an "unsuspected error"

 

1.png

 

And now my battery stays at 4% when plugged in, not charging.

Same error if I repeat the process.

 

Lenovo vantage says my battery is in good condition.

There are no additional drivers or bios updates for me to download according to Vantage (i.e. I have latest versions of everything)

 

Did vantage just destroy my battery?

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Social Support Agent
Social Support Agent
Posts: 438
Registered: ‎08-01-2018
Location: PH
Views: 1,826
Message 2 of 3

Re: Failed battery calibration messed up battery

Hi oloasp!

 

Welcome to the community forums.

 

Could you try to perform a Power Drain on the laptop and check if the issue remains? You can follow the steps below.

 

1. Shut down the laptop
2. Unplug the charger
3. If the battery is removable, remove the battery. If not, proceed with the next step.
4. Press and hold the Power Button for 10-15 seconds.
5. Reconnect the charger and restart the laptop.

 

Let us know how it goes.



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oloasp
Paper Tape
Posts: 2
Registered: ‎10-29-2018
Location: SE
Views: 1,816
Message 3 of 3

Re: Failed battery calibration messed up battery

Worked perfectly! Thanks for a quick and adequate response!

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