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billmcc
What's DOS?
Posts: 1
Registered: ‎02-11-2017
Location: AU
Views: 602
Message 1 of 2

Fingerprint issues , Yoga 460

Got my Yoga 460 a week or two ago, and the fingerprint reader has been hit and miss a lot when trying to log in: whereas my office door scans me in without issue (or second attempt at worst).  So today, as I swiped I noticed the bump in the bar just above the reader light had seemed to move across a bit. I scraped it to the right, thinking it was just some protective wrapping to do with shipping; now of course the fingerprint reader doesn't work at all. I can get the light to go on, bit it never acknowledges any finger swipe. I'm guessing that must have been some capacitive sensor film ?  And if so, why was there a bump, like a fold/wrinkle ?
Disappointed.

ejain
Punch Card
Posts: 19
Registered: ‎07-14-2010
Location: Seattle, WA
Views: 535
Message 2 of 2

Re: Fingerprint issues , Yoga 460

Same problem, but with a T460s running Windows 10.

 

Could wake from standby with a T431s running Windows 7.

 

Not sure if this is due to different hardware, Windows 10, or just some settings...

 

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