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6 Posts

10-12-2015

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Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-12, 21:25 PM

Hi.  Since yesterday, my Fn key has stopped working.  I have tried plugging in an external keyboard and it stil does not work.  I tried switchng the Ctrl key and the Fn key in the Bios utility and this allows me to use the Fn features with the Ctrl key, but then I lose the Ctrl key function. So the key itself is not working, but the fact that the Fn key does not work on an external keyboard leads me to believe it's not a hardware issue.

 

Any ideas?

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6 Posts

10-12-2015

United States

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-11-07, 14:28 PM

Just an update- I had to send my laptop in to Lenovo to get the keyboard replaced, as it turned out to be a hardware problem.  

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735 Posts

08-25-2015

Egypt

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-13, 9:30 AM

Dear sushane,

 

Welcome in lenovo community,

 

May I know, what is your laptop operating system?

 

Regards,

Joseph

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6 Posts

10-12-2015

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-13, 11:16 AM

Windows 10.  All updates were performed, and I also ran all the tests in the boot screen successfully.  

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735 Posts

08-25-2015

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-13, 11:43 AM

Dear sushane,

 

Please try to install the below link.

 

Hotkey Features Integration:

 

https://download.lenovo.com/pccbbs/mobiles/n1avu52e.exe

 

Regards,

Joseph

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6 Posts

10-12-2015

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-13, 13:43 PM

Tried, but the problem still persists.

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735 Posts

08-25-2015

Egypt

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-14, 7:30 AM

Dear sushane,

 

Could you please try to uninstall the keyboard driver from the device manager, then restart the laptop and feed us back.

 

Regards,

Joseph

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6 Posts

10-12-2015

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-14, 11:36 AM

Uninstalled the driver and rebooted, but the problem still persists.

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735 Posts

08-25-2015

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-10-15, 8:21 AM

Dear sushane,

 

Was the FN keys working before the windows upgrade?

 

Regards,

Joseph

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2 Posts

11-07-2015

Australia

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-11-07, 11:57 AM

Hi!

 

I have this problem too! Updated to Windows 10 and fn key stopped working.

 

I have done the above procedure with the Hotkeys... Still not working.

 

Everything was ok before I updated to Windows 10.

 

Any help, appreciated!

 

Cheers,

 

rjaye27

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6 Posts

10-12-2015

United States

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Re: Fn key on Lenovo Thinkpad Yoga 12 Not Working

2015-11-07, 14:28 PM

Just an update- I had to send my laptop in to Lenovo to get the keyboard replaced, as it turned out to be a hardware problem.  

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