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jkbrennan77
What's DOS?
Posts: 1
Registered: ‎12-03-2013
Location: United States
Views: 975
Message 1 of 2

Lenovo Solution Center Shows Unknown Device But Device Manager Doesn't

Thinkpad Yoga 20CD-0032US

Windows 8.1 as pre-installed

 

In the Check Up tab of Lenovo Solution Center it has an alert saying one or more devices has problems and then it lists an Unknown Device with Status Not installed.  However when you launch Device Manager it doesn't show any unknown devices.

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 952
Message 2 of 2

Re: Lenovo Solution Center Shows Unknown Device But Device Manager Doesn't

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to inform that it is a false indication from Lenovo solution center. Since Windows doesn’t detect any missing device drivers within the device manager, there is no driver that is missing.

If the warning keeps popping up, change the reminder settings to “never”. Probably, you have to wait for an LSC update in which the bug would be fixed.

 

Refer here for further information regarding the issue.

 

Hope it helped!

 

Best regards,

Mithun.



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