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ammicae
Paper Tape
Posts: 4
Registered: ‎10-10-2017
Location: US
Views: 816
Message 1 of 5

Lenovo Yoga 14 wont recognize Active Pro Pen

Pretty much just as the description says. Im not sure what the problem is. When I try to download the feeldriver from Wacom it says "a supported tablet was not found" or something like that. And calling Lenovo support was the most infuriating waste of 4 hours of my life as no one seemed to know anything about it. I know the pen is compatable to the latpop. Its the only one that is. So if anyone can help me find out why the driver says that when I download it and why the pen isn't being recognized i'd love you forever. Seriously.

Community SuperMod
Community SuperMod
Posts: 5,523
Registered: ‎06-26-2008
Location: US
Views: 802
Message 2 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

Good day and welcome to the community.

Can you please provide the 10 character machine type-model (MT-M) number of your laptop? Please don't post your serial number.

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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ammicae
Paper Tape
Posts: 4
Registered: ‎10-10-2017
Location: US
Views: 781
Message 3 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

I believe its 20CD-00CHUS

Community SuperMod
Community SuperMod
Posts: 5,523
Registered: ‎06-26-2008
Location: US
Views: 775
Message 4 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

20CD00CHUS comes back as a ThinkPad Yoga 12.5" model, not the 14".

http://psref.lenovo.com/Detail/Think_Tablets_and_Convertibles/ThinkPad_Yoga?M=20CD00CHUS

 

The 14" was 20DM, I believe. Could you double-check your machine, please?

Once the MT-M is confirmed, I'll move this thread over to the ThinkPad forum.

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

ammicae
Paper Tape
Posts: 4
Registered: ‎10-10-2017
Location: US
Views: 754
Message 5 of 5

Re: Lenovo Yoga 14 wont recognize Active Pro Pen

Oh I believe you're right. It seems to be not the Yoga 14 or even yoga 12 but some Yoga S1 12.5. Because it says the pen is also compatable with the 12. I guess I have to return the computer. Thank you.

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