09-05-2019 07:23 AM
After the may 2019 update, I just could not use Night Light anymore.
I can't even access "System" under "Settings" as it crashes as soon as I open it.
I know this is a common issue after the update was released but it seems that now most users had their issue fixed yet I didn't.
Moreover, I read a suggestion that sometimes updating Intel Graphics Driver solves the issue, Except Lenovo hasn't realeased an updated driver yet.
I literally tried every solution I found on the Internet yet nothing is fixed, and Windows released around 4 coluative updates since The May 2019 update but nothing fixed the issue.
So is this common? should I wait for further updates?
or is there a solution that really fixes the Issue?
11-20-2019 01:19 PM - edited 11-20-2019 01:20 PM
Kindly try this Windows Update version KB4505057 and observe if you'll see any changes.
Edited: added more details.
11-20-2019 04:54 PM
Hello and thanks for your reply,
I tried installing the update but windows said "update is not applicable for your device".
My current windows version is 10.0.18363 Build 18363 and I run Windows 10 Pro.
Note that I could only run "Eye Care" through Lenovo Vantage. But "System" tab still crashes every single time I try opening it. and therefore all what is under its commands isn't working including Night Light.
I thought of installing Windows ISO file but I thought it's too much work to handle plus I do not guarantee the issue will be fixed. I'm open for any suggestion you provide tho, including remotely applying to fix my PC if it is needed.