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subversiveasset
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Posts: 19
Registered: ‎11-01-2014
Location: Houston, TX
Views: 3,099
Message 10 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

I have also noticed the timeout to sleep issue, joshrcohen, even on my new laptop.

 

It's probably a different bug, but I can't determine what is triggering that. 

ppihus
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Posts: 17
Registered: ‎12-23-2014
Views: 2,698
Message 11 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

 Same problem here. Any other fix besides returing the laptop_

un1ty
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Posts: 10
Registered: ‎07-12-2011
Location: San Jose, CA
Views: 2,681
Message 12 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in


@Anthomas wrote:

..So it's December 10th, my laptop is still in repair. Since November 24. Almost 3 weeks now.


Okay they finally "fixed" this issue on my Yoga14.  I got it a few days ago, and it was working great.

 

But this Christmas morning, I saw the error for "There is a battery error" (as described by subversiveasset).  And now I can reproduce the issue 100% of the time when I pick it up. It shuts off instantly. On the off chance it doesn't shut off immediately, I can just shake the laptop a bit and reproduce the issue 100% every time.  I'm starting to think all Yoga14s are defective due to some type of design issue.

 

I am really really curious to know, do any Yoga14's NOT have this battery defect?  Or in other words, does anyone have a Yoga14 that doesn't fail on battery mode? 

subversiveasset
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Posts: 19
Registered: ‎11-01-2014
Location: Houston, TX
Views: 2,673
Message 13 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

For full disclosure, I returned my first laptop (did not get it repaired...just returned it), and got a new laptop of the same model.

 

I still occassionally have "there is a battery error," but I do NOT experience the instant shut-off problem on battery mode on this new device.

 

So, I think there is definitely a build quality or design issue that is affecting some percentage of the laptops to a greater extent (shutting off completely) and some percentage of the laptops to a lesser extent ("There is a battery error" with no shut off). 

1TrueKevin
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Posts: 3
Registered: ‎12-13-2014
Location: Virginia
Views: 2,668
Message 14 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

Like several here, I returned mine to Lenovo because they gave me a repair window of "weeks".  

 

Got one at Best Buy for $100 less.  This one is working perfectly for about  a week.  Have tried all the things that reliably produced the sudden black screen power loss but no problems so far.  

 

I have not ever seen the "battery error" dialog, hope I never do.   

un1ty
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Posts: 10
Registered: ‎07-12-2011
Location: San Jose, CA
Views: 2,646
Message 15 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in


@1TrueKevin wrote:

Got one at Best Buy for $100 less.  ... no problems so far.  

 


This is a great suggestion to buy it at Best Buy. Thanks for the response

ppihus
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Posts: 17
Registered: ‎12-23-2014
Views: 2,629
Message 16 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

I bought mine from bestbusy and have the same problem with random shut offs.
ppihus
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Posts: 17
Registered: ‎12-23-2014
Views: 2,578
Message 17 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

Today was the first time I got the battery error that some other users have also reported here. The charger was connected and battery was 100% full when I got the error message. Screenshot provided below.

 

un1ty
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Posts: 10
Registered: ‎07-12-2011
Location: San Jose, CA
Views: 2,553
Message 18 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

@ppihus -- Dang sorry to hear.

When you unplug the charger, if you jerk/shake the laptop a bit, does the whole system power off?

I have been considering opening up the entire Yoga 14 laptop and trying to isolate which piece is causing the battery to disconnect completely. I think if I can resolve this on my own, then I can share my solution with you guys and really put an end to this design flaw.
scwtte
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Posts: 3
Registered: ‎01-03-2015
Views: 2,546
Message 19 of 157

Re: Thinkpad S3 Yoga 14 - Random shut offs when not plugged in

I've had the Thinkpad 14 for a week or so now and haven't had issues with it powering off, although admittedly I've had it plugged in more often than not. But today, while on battery power, I encountered the "There is a battery error" message box, out of the blue. Nothing else happened - the system has stayed on so far. I clicked the link in the message and got the generic website.

 

Should I be concerned? I'm still within the return window from Best Buy, but everything seems normal with it other than that message, and I've only seen it once so far...

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