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Paper Tape
Posts: 1
Registered: ‎12-06-2013
Location: United States
Views: 288
Message 1 of 2

S230u Certain Keys not Working

I just recieved my S230u Twist, MTM 3347-6LU from a merchant on the Amazon Marketplace, to find that the following specific keys don't work: ~, 5, 6, -, =. The touchscreen keyboard functions perfectly as well as the touchpad and the rest of the keys, and if I wasn't going to use this for coding, it wouldn't be a significant deal, I've dealt with broken keyboards before.


I've gotten it to work once since it arrived, the second time I started the computer all the keys functioned, but every time since they haven't worked.


Is this likely a hardware issue, and I should I bother with sending it back to the merchant, or are there any other possible solutions?

Community SeniorMod
Community SeniorMod
Posts: 3,340
Registered: ‎12-01-2007
Location: US
Views: 255
Message 2 of 2

Re: S230u Certain Keys not Working



I would recommend returning it as soon as possible.  Regardless of whether it is a software or a hardware issue, the keyboard shouldn't malfunction like that right out of the box on a new system.




Aryeh Goretsky


I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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