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kjizzle15
Paper Tape
Posts: 4
Registered: ‎08-20-2016
Location: US
Views: 159
Message 1 of 2

S3 Thinkpad Yoga 14 randomly restarts

I've had the laptop for roughly 2 months and its only been recently that this has been happening. Occasionally, the screen just turns black and then seconds later I'm prompted back to my lockscreen, and my browsers, and programs that I had open have been closed. I'm not sure if it has any relation to what has been happening, but it happens frequently when I have it connected to my tv with an hdmi cable. Also, once it starts up again, the connection with the hdmi no longer works. When I try to use the "project" option it just gives me a message along the lines of: "Laptop cannot project, check the disc driver and restart..." Once I restart the laptop manually however, the hdmi works properly again. Any thoughts? Any input is appreciated. Thank you.

Guru
Posts: 1,917
Registered: ‎02-27-2012
Location: US
Views: 131
Message 2 of 2

Re: S3 Thinkpad Yoga 14 randomly restarts

Hi

 

Maybe you can give it a try putting the drivers of the Thinkpad Yoga 14 up to day.

 

Please check with your model to see if this is the support site of your Thinkpad., go to drivers and organize them by date. I found it good also to update the Firmware/BIOS to the latest level too.  Check first if you want to update the video drivers.

 

Here are my general tips to update the drivers.

 

1) Try first Windows Update and update all the drivers and Patches

2) Try Lenovo System Update to get any new/missing drivers.

3) Try to install Lenovo Settings and Lenovo Companion from the Windows App Store, Lenovo Companion also has a "update driver search"

4) Sometimes all that software does not recognize some updated / missing driver. Check Lenovo's Support Site and search for your specific model drivers (use the full model number of your Thinkpad).

 

Good Luck.












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