Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: S Series, ThinkPad Yoga and Twist Laptops
All Forum Topics

2 Posts


United Kingdom of Great Britain and Northern Ireland

3 Signins

41 Page Views

  • Posts: 2
  • Registered: ‎07-24-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 41
  • Message 1 of 2

S540 OneLink Dock Problem - Power but no USB, Network or HDMI ports working

2019-07-24, 16:32 PM

I have a ThinkPad S540 with a OneLink Dock (not Pro). It has work fine for several years until today. Power is getting through to the laptop from the dock but none of ports (USB, Network and HDMI) work.


Ihave tried to install a new driver however, after installation I get the message:

"Unable to execute file:


CreateProcess failed code 740.

The requested operation requires elevation".


It looks to me like the Dock has died but somehow the power supply to the laptop can carry on while the cleve stuff has stopped working.


Any help appreciated.


4905 Posts



874 Signins

25180 Page Views

  • Posts: 4905
  • Registered: ‎08-02-2018
  • Location: Philippines
  • Views: 25180
  • Message 2 of 2

Re: S540 OneLink Dock Problem - Power but no USB, Network or HDMI ports working

2019-12-04, 14:55 PM

Hi ddsaterdly! Welcome to our forums community. If you're running Windows 10, run the update the vantage. Install alla vailable updates or you can manually update here: https://pcsupport.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-s-series-laptops/thinkpad-s540/downloads/automatic-driver-update. Let us know how it goes.

Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Using Browser Search to find your answers in Lenovo and Moto Community

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms