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ddsaterdly
Paper Tape
Posts: 1
Registered: ‎07-24-2019
Location: GB
Views: 365
Message 1 of 2

S540 OneLink Dock Problem - Power but no USB, Network or HDMI ports working

I have a ThinkPad S540 with a OneLink Dock (not Pro). It has work fine for several years until today. Power is getting through to the laptop from the dock but none of ports (USB, Network and HDMI) work.

 

Ihave tried to install a new driver however, after installation I get the message:

"Unable to execute file:

C:\SWTOOLS\DRIVERS\TP_Onelink_Driver_v11019.exe

CreateProcess failed code 740.

The requested operation requires elevation".

 

It looks to me like the Dock has died but somehow the power supply to the laptop can carry on while the cleve stuff has stopped working.

 

Any help appreciated.

Support Specialist
Posts: 1,866
Registered: ‎08-02-2018
Location: US
Views: 142
Message 2 of 2

Re: S540 OneLink Dock Problem - Power but no USB, Network or HDMI ports working

Hi ddsaterdly! Welcome to our forums community. If you're running Windows 10, run the update the vantage. Install alla vailable updates or you can manually update here: https://pcsupport.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-s-series-laptops/thinkpad-.... Let us know how it goes.



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