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Redawgleader
What's DOS?
Posts: 2
Registered: ‎01-15-2018
Location: CA
Views: 2,861
Message 1 of 2

Solved: Yoga 12 trackpoint & touchpad become disabled on windows 10 login

Trackpoint on Yoga 12 is working at Windows 10 login screen, but immediately upon logging in to Win 10, the mouse pointer disappears (when using only built-in trackpoint/touchpad). The 'additional mouse settings' reveal the Thinkpad tab and the settings for trackpoint/trackpad, but they are greyed out and not active. Adding a USB mouse brings back the mouse pointer and then the pointer responds to the external device normally. Remove the USB device, and the mouse pointer is unresponsive to trackpoint input. I downloaded and installed most recent synaptics trackpoint driver from Lenovo. Now running driver v. 19.3.4.90. How can I re-enable the trackpoint?

Windows is up to date.

  trackpoint.JPGtrackpoint2.JPG

Redawgleader
What's DOS?
Posts: 2
Registered: ‎01-15-2018
Location: CA
Views: 2,854
Message 2 of 2

Re: Solved: Yoga 12 trackpoint & touchpad become disabled on windows 10 login

I solved this issue by re-installing the latest Lenovo driver, but AFTER I uninstalled the existing driver. I had previously installed the same latest driver without uninstalling the existing driver, and that did not resolve the problem. Apparently installing the new driver only works if the prior driver is first uninstalled.

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