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straff
SCSI Port
Posts: 124
Registered: ‎04-10-2016
Location: GB
Views: 1,019
Message 1 of 9

System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

I get the following error when I run System Update:

Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'. Make sure you typed the name correctly, and then try again.

I've rebooted and run several times and still get this. Anyone with similar issues or any advice please?

Thanks

T

Guru
Posts: 1,952
Registered: ‎02-27-2012
Location: US
Views: 953
Message 2 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

Hi

 

I guess that you have a ThinkPad OneLink+ Dock attached, right?

 

Try to install the firmware and driver update of this device manually. You can get the files on the Thinkpad OneLink+ Dock support site: https://support.lenovo.com/us/en/documents/acc100252

 

After that run again the System Update and check if it still asks you to update some of those drivers.

 

Regards












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knives
What's DOS?
Posts: 1
Registered: ‎04-10-2016
Location: US
Views: 935
Message 3 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

I have the same issue on my shiny new P40, and I do not have the dock.  The driver update linked is older than the version I apparently already have preloaded (1.10.10 vs 1.10.11). Also the FW won't install either, just drops a txt file containing an error message. 

mdt1
Paper Tape
Posts: 1
Registered: ‎10-19-2015
Location: United States
Views: 924
Message 4 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

Same problem with my Yoga ThinkPad (model 20CDCTO1WW).  No dock attached.  Occurs running System Update (v5.07.022).  Installing dock driver does not fix.

Npr2b
Punch Card
Posts: 13
Registered: ‎02-21-2016
Location: Canada
Views: 906
Message 5 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

See my reply here: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/OneLink-FW-File-Not-Found-Error-on-X1-Carbon/...

...but I have the dock attached... very strange that some of you are getting that without ever having a dock plugged into the system.

Community SeniorMod
Community SeniorMod
Posts: 9,523
Registered: ‎01-01-2010
Location: US
Views: 905
Message 6 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

Same problem ThinkPad Yoga 260.  No dock and never had a dock attached.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Npr2b
Punch Card
Posts: 13
Registered: ‎02-21-2016
Location: Canada
Views: 900
Message 7 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

Interesting... I'm just now getting this System Update error message as well.

 

Importantly though, I have a Yoga 260, have the dock, and have already successfully installed FW 2.30.000.

straff
SCSI Port
Posts: 124
Registered: ‎04-10-2016
Location: GB
Views: 859
Message 8 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

I ran this - and while nothing appeared to happen (!) System Update does now run OK (no results found). So thank you. Not sure what is happening to the other folk on the thread though :-S

T

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 816
Message 9 of 9

Re: System Update Error: Windows cannot find 'ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe'

Lenovo is aware of an issue with ThinkPad customers receiving a "ThinkPad OneLink+ Dock DP Hub FW_ver2_30_000.exe" error after running System Update or Lenovo Companion.

 

Lenovo is working to correct this error condition.

 

Thank you,

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