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ayertime
What's DOS?
Posts: 1
Registered: ‎09-29-2015
Location: Turks & Caicos
Views: 483
Message 1 of 2

TP Yoga 14 - Trackpad not working

I just got a Thinkpad Yoga 14 and started it up for the first time and the Trackpad doesnt work.  I can luckily use the touch screen and plug in my old remote mouse.  I tried calling support (since its new) and couldnt get any help.  Let me know if you have any suggestions. I am new to Lenova (and windows 10), so perhaps I am missing something??

 

 

Moderator comment: Model added to subject for clarity.

Guru
Posts: 1,972
Registered: ‎02-27-2012
Location: US
Views: 440
Message 2 of 2

Re: TP Yoga 14 - Trackpad not working

Hi

 

It will be great if you can add the full machine model number just to be sure which trackpad driver applies.

 

But for the moment check:

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...

 

Try to download and install the latest driver: ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad Yoga 14 (Type 20DM, 20DN)  - 8.216.16 / 16.126 / 7/10/2015

 
Also, it is always good for you to check "Control Panel -> Mouse" and check the last tab to see the Thinkpad settings for the trackpad.

Regards

 

 












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