05-16-2017 09:03 AM - last edited on 05-16-2017 10:30 AM by Andy_Lenovo
Thinkpad Yoga 11E 20D9
I upgraded the RAM and SSD as per this thread:
Since that was done, I installed Windows 10 and Office Professional.
Now, I have no tablet mode or touchscreen. I have updated all the drivers and BIOS and etc that was suggested in the Lenovo scan. It did nothing to resolve the issue. I searched for previous posts of the same problem and none of the solutions worked either. Note: I do not have anything pertaining to touchscreen in Human Interface in Device Manager and tablet mode is enabled under settings.
I appreciate any help.
Thanks so much.
Admin note; shortened link substituted with correct link, mem,bers can now see where it goes before clicking on it.
Solved! Go to Solution.
05-16-2017 09:44 AM - edited 05-16-2017 09:46 AM
Warm Greetings & welcome to Lenovo Community, happy to have you here.
As I understand that you are facing issue with Tablet Mode & touchscreen not working in ThinkPad Yoga 11E 20D9
Please try to update the following Chipset drivers:
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
05-16-2017 12:33 PM
Just skip that installation file and try to install the other ones and also if possible share the snaps for Windows properties.
05-16-2017 12:51 PM
I rebooted and was able to install all that you linked to. Nothing changed. Still have no tablet mode, no touchscreen.
Is this what you want me to share?
05-16-2017 01:12 PM
Thanks for the snaps, please check Human Interface in Device Manager as Windows properties shows touch support utp 2 fingers.
05-16-2017 01:37 PM
I do not have anything in Device Manager Human Interface. And I don't see how the other two links pertain to my problem. I don't have the orientation option. And my issue is that I don't even have a tablet mode, or a touch screen so those links don't help me.
05-16-2017 10:28 PM
From the above posts & images I can see that there are some devices in Human Interface Devices & Touch support with 2 Touch points in Windows properties below the attached images:
Try to uninstall all the drivers present in Human Interface Devices and also here the latest BIOS update for your system.
05-17-2017 08:04 AM
The BIOS did not update. See pic below. Also, after uninstalling the drivers, the same drivers are just reinstalled. Are there other drivers to be installed? I appreciate your time and your help. To be honest, I am almost want to just throw the machine off the roof. Haha.
05-17-2017 10:36 AM - edited 05-17-2017 10:43 AM
Ok... I SOLVED it! Whew.
The tablet always worked, it just didn't seem so because the touch screen did not.
It was not an HID device at all. It was the Intel(R) Serial IO I2C Controller. But, no matter what driver i tried to install, the system just reinstalled the same drivers. After 48 hours of trying everything a google search found for me, in addition to the help in this thread... This is what finally worked for me. I hope it works for everyone, I know how incredibly frustrating it is to have computer issues. I have made a little tutorial for anyone who has the problem in future.