11-14-2018 04:33 AM - edited 11-14-2018 04:34 AM
I work in a school enviroment, and we have LOTS and LOTS of the Lenovo Yoga 11e (20da) and newer... Earlier I was able to update the battery firmware on the machines using Lenovos Battery Firmware updater, but now I get error on all machiens.. The error is always the same: "The tool was unable to update the battery firmware due to an internal error" no error codes or nothing.
I use this tool.
Anyone know a solution to this?
All yogas are installed with Windows 10 Education.
11-15-2018 03:07 AM
Hello MadsWilliam, welcome to the Community,
Exactly which systems are you seeing this on please, the 20DA and which other types please? Could you also check the manufacture dates on a couple of examples in case they may be newer than the firmware updater and therefore not recognized by it and also, it would be helpful, if you could let us know the BIOS version from an example of each MT which is presenting you with the error please?
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11-16-2018 12:53 AM
Thanks for your reply.
I dont know where to find the manifacure date on the laptops, do you kow where I can find it?
But this is what I got so far.
After reading your thread, I found some laptops from our stock and tried running the Battery firmware again, still errors.
The first I testet was a Yoga11e 20DA-S0VP00- LR03xxxx (UEFI installed) (Bought in august 2015)
The firmware was 1.18 - Error
I upgraded the Firmware to 1.33 - Error
Then I took a 20DA-S0VP00-LR04xxx (Lagacy Installed) (these are bought in early 2016)
Firmware - 1.18 - Error
Firmware - 1.31 - Error
Firmware - 1.33 - Error
All laptops had more than 80% battery, and is pluged in a charger.
We also have 20G8 and 20HU - where I have seen the error, the pc'er are delivered back to the students, so I havent been able to find a laptop where the battery needs upgrade yet.