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jason1029
What's DOS?
Posts: 2
Registered: ‎07-30-2016
Location: US
Views: 447
Message 1 of 5

ThinkPad Yoga 14 (20DM) - Shuts down hard when moved or hold on right corner

Hi there

I have a Yoga 14" Ultrabook and it will shut itself off when you move it also (with lid open) hold it near the thinkpad logo on the right side.

 

I have taken the keyboad and bottom off and could not find any loose connections or damage. 

 

Any ideas? Been searching internet with no luck. is it a SSD thing maybe it thinks it's being dropped?

 

Any help would be great 

thanks

 

 

Moderator comment: Model added to subject for clarity.

Guru
Posts: 2,248
Registered: ‎04-17-2014
Location: US
Views: 395
Message 2 of 5

Re: Yoga Shuts down hard when moved or hold on right corner

Lenovo ThinkPads has a feature where it would turn off the hard drive when it detects it's being dropped. But I don't think that's present on SSDs because they don't rely on mechanical platers. I'd suggest getting the unit repaired with Lenovo. 

Visit http://support.lenovo.com 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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Message 3 of 5

Re: Yoga Shuts down hard when moved or hold on right corner


@jason1029 wrote:

Hi there

I have a Yoga 14" Ultrabook 


Good day.

 

Please confirm your specific model so that we can be sure you're post is in the proper forum. If you would post the model number usually from the underside (no serial number, please), that would be helpful.

 

Regards.


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PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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jason1029
What's DOS?
Posts: 2
Registered: ‎07-30-2016
Location: US
Views: 363
Message 4 of 5

Re: ThinkPad Yoga 14 (20DM) - Shuts down hard when moved or hold on right corner

Hi There

 

It's a 

20DM
Machine info
Processor: Intel Core i5-4210U Processor(i5-4210U): : Memory: 8GB PC3-.
Operating System
Windows 10 (64-bit)
 
Thanks
 
Seems to only do this on battery with slight movement.
richardamoedo
What's DOS?
Posts: 1
Registered: ‎09-16-2016
Location: US
Views: 279
Message 5 of 5

Re: Yoga Shuts down hard when moved or hold on right corner

Lenovo has known this for a long time and you better discover it before your warranty runs out because they will not honor anything about this issue. My laptop has at least 4 points on it that cause it to shut off. Doesn't matter if I'm moving it from desk to desk, to my briefcase or actually trying to use it as a tablet becasue it's so sensitive it's almost useless. 

This has been my worst computer purchase in 26 years. I'm really shocked. 

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