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artinghassemian
Paper Tape
Posts: 2
Registered: ‎04-01-2019
Location: CA
Views: 253
Message 1 of 2

ThinkPad Yoga S1 - built-in mousepad pointer and backspace button malfunctioning

Hi all, 

I've noticed over the last couple days, I am having issues with my mouse-pad pointer as well as my backspace button on my ThinkPad Yoga S1. It seems that randomly, especially (maybe even only) when I'm on battery power, my mouse-pad pointer freezes and stops working. Hitting Esc will release it and make it work fine for a few seconds until it freezes up again. I've also noted that my backspace button malfunctions at the same time that this happens - either it just wont work when I hit it, or it'll just be "stuck" on. It appears as if this only happens when I'm on battery power, so I'm wondering if it has something to do with power/battery settings. I tried uninstalling and reinstalling the drivers for my house and keyboard to no avail. I tried a System Restore to 3 or so days ago when I don't think I had this problem. I also tried looking in device manager to see if there is a power management tab for my mouse and keyboard devices, but didn't see one there. 

If anyone has ANY idea whatsoever as to what might be causing this and how I can fix it, I would REALLY appreciate any help. Thanks!!

Social Support Agent
Social Support Agent
Posts: 434
Registered: ‎08-02-2018
Location: US
Views: 216
Message 2 of 2

Re: ThinkPad Yoga S1 - built-in mousepad pointer and backspace button malfunctioning

Hello there, artinghassemian! 

 

Welcome to the Lenovo forum discussion! 

 

Kindly try using the Lenovo vantage app https://support.lenovo.com/us/en/solutions/ht505081?CID=ww:lenovosocial:20x9m6 and check for a system update, then install them all. After that, restart the ThinkPad Yoga and test it again. Let us know how it goes. 

 

Regards,



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