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ek2
Paper Tape
Posts: 6
Registered: ‎02-09-2018
Location: US
Views: 1,077
Message 1 of 14

Thinkpad Yoga 12 - BIOS Update fails to install

I have tried multiple time to install the Thinkpad BIOS UPdate - 7/8 [32,64]/8.1/10 [64].

I follow instructions to plug-in and close all programs.

The installing bars will not complete past 91%. There is a prompt that asks to pick Thinkpad or Model Number. When I click Thinkpad and NEXT the computer SHUTS DOWN immediately (right after warning not to shut down or damage may occur). The computer screen goes black and 3 ominous beeps repeated 3 or 4 times sound. When I restart my computer nothing has updated.

 

I am unable to complete the Critical Update after trying 4 or 5 times. (Tried downloading and deferring install and the same thing occurred.)

 

(In tandem, I'm getting numerous STOPCODE errors from Microsoft after updating with the Fall Creators update. Not sure if it's related. I've had a variety of problems since the Fall Creators update and was hoping the BIOS update might clear things up.)

 

Any advice? 

 

Moderator Note: Edited subject to match content.

Community SeniorMod
Community SeniorMod
Posts: 9,098
Registered: ‎01-01-2010
Location: US
Views: 1,063
Message 2 of 14

Re: Thinkpad BIOS Update fails to install

what model?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 1,062
Message 3 of 14

Re: Thinkpad BIOS Update fails to install

machine type and model?

ek2
Paper Tape
Posts: 6
Registered: ‎02-09-2018
Location: US
Views: 1,057
Message 4 of 14

Re: Thinkpad BIOS Update fails to install

Yoga 12

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 1,050
Message 5 of 14

Re: Thinkpad BIOS Update fails to install

I leave you in good hands with Richk, PST.

Community SeniorMod
Community SeniorMod
Posts: 9,098
Registered: ‎01-01-2010
Location: US
Views: 1,040
Message 6 of 14

Re: Thinkpad BIOS Update fails to install

Please give me a link to the update you are installing.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
ek2
Paper Tape
Posts: 6
Registered: ‎02-09-2018
Location: US
Views: 999
Message 7 of 14

Re: Thinkpad BIOS Update fails to install

I am using Lenovo Apps. Both the Lenovo Vantage App and the Lenovo System Update app prompt this download.

 

lenovo vantage screenshot.JPG

 

Looking on the Lenovo Support site it looks to be this link:

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkp...

 

Titled: BIOS Update Utility for Windows 10

 

Community SeniorMod
Community SeniorMod
Posts: 9,098
Registered: ‎01-01-2010
Location: US
Views: 989
Message 8 of 14

Re: Thinkpad BIOS Update fails to install

Boot into the BIOS and tell me what version is there now.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
ek2
Paper Tape
Posts: 6
Registered: ‎02-09-2018
Location: US
Views: 985
Message 9 of 14

Re: Thinkpad BIOS Update fails to install

it says:

JEET73WW (1.22 )

Community SeniorMod
Community SeniorMod
Posts: 9,098
Registered: ‎01-01-2010
Location: US
Views: 982
Message 10 of 14

Re: Thinkpad BIOS Update fails to install

I don't know.  Does the rest of the info on the BIOS screen look OK?  (model, serial, UUID)??


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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