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LiL_Magic
Paper Tape
Posts: 7
Registered: ‎08-08-2015
Location: Atlanta, GA
Views: 2,822
Message 1 of 10

Thinkpad Yoga 12 - Downloaded Windows 10 and Microphone won't work

I downloaded Windows 10 and now my Microphone for recording in OneNote will not work.  It states the device cannot be located. 

 

What can I do to fix it?

 

Thanks!

 

 

Mod's Edit: System model added to Subject line to improve visibility / clarity

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 2,809
Message 2 of 10

Re: Downloaded Windows 10 and Microphone won't work

Right-click the Volume icon in the tray and click Recording Devices. Is there anything in the list?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
LiL_Magic
Paper Tape
Posts: 7
Registered: ‎08-08-2015
Location: Atlanta, GA
Views: 2,802
Message 3 of 10

Re: Downloaded Windows 10 and Microphone won't work

No there is nothing there.  I have been using the microphone to record meeting up until I downloaded Windows 10.

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 2,787
Message 4 of 10

Re: Downloaded Windows 10 and Microphone won't work

Which machine do you have?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Rodins_man
Blue Screen Again
Posts: 4
Registered: ‎05-29-2014
Location: GB
Views: 2,766
Message 5 of 10

Re: Downloaded Windows 10 and Microphone won't work

I have the same problem on a Thinkpad Yoga 12 (20DK)

LiL_Magic
Paper Tape
Posts: 7
Registered: ‎08-08-2015
Location: Atlanta, GA
Views: 2,739
Message 6 of 10

Re: Downloaded Windows 10 and Microphone won't work

I have the Thinkpad Yoga 12" Second Generation iCore 5.

Rodins_man
Blue Screen Again
Posts: 4
Registered: ‎05-29-2014
Location: GB
Views: 2,684
Message 7 of 10

Re: Downloaded Windows 10 and Microphone won't work

I fixed this by uninstalling the Lenovo Conexant drivers for the speakers and the sound controller from within device manager and rebooting. The microphone reappeared. I let Win 10 install its own HD sound drivers and all was well.

LiL_Magic
Paper Tape
Posts: 7
Registered: ‎08-08-2015
Location: Atlanta, GA
Views: 2,648
Message 8 of 10

Re: Downloaded Windows 10 and Microphone won't work

Ok.  I'm going to try it. 

 

Thanks!

Rodins_man
Blue Screen Again
Posts: 4
Registered: ‎05-29-2014
Location: GB
Views: 2,639
Message 9 of 10

Re: Downloaded Windows 10 and Microphone won't work

As a (hopefully) final twist to the tale, Win 10 has now installed Conexant specific drivers in place of the Microsoft HD Audio ones. Looking at the event history the new drivers "outrank" the generic ones. The Conexant drivers are signed by Microsoft, not Conexant.

 

Crucially, the microphone remains in place after this latest update.

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 2,357
Message 10 of 10

Re: Thinkpad Yoga 12 - Downloaded Windows 10 and Microphone won't work

Lenovo has posted a solution for Yoga 12 laptops experiencing a problem with microphones after upgrading to Windows 10. It can be found here: https://support.lenovo.com/us/en/documents/SF15-T0067

 

The latest audio driver can be downloaded here: http://support.lenovo.com/us/en/downloads/ds103694

 

Thank you,

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