03-27-2017 02:47 PM
I own a Thinkpad Yoga 14 20DM and currently there is a high pitched noise through the headphone jack. Whenever I listen to music or watch a movie, this noise comes on and is extremely annoying. It only happens when I have headphones or speakers plugged into the laptop.
I have sent in my laptop three times to the Repair depot. The first time was for a touchscreen replacement, and the bottom plastic casing was cracking. When I got it back, it had this annoying headphone jack issue. I have sent in the laptop twice after that and it still has not been fixed. The system and audio board have been replaced. I even sent in the headphones with it and they still couldn't figure it out.
I do not know what to do now. I'm pretty frustrated about the experience and probably won't buy a Lenovo product again. Is there anything else I can do?