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rhilb11
Fanfold Paper
Posts: 4
Registered: ‎08-21-2016
Location: US
Views: 202
Message 1 of 1

Thinkpad Yoga 14 - 20DM - High Pitched Noise through Headphone Jack still Remains after 2 REPAIRS!

I own a Thinkpad Yoga 14 20DM and currently there is a high pitched noise through the headphone jack.  Whenever I listen to music or watch a movie, this noise comes on and is extremely annoying.  It only happens when I have headphones or speakers plugged into the laptop.

 

I have sent in my laptop three times to the Repair depot.  The first time was for a touchscreen replacement, and the bottom plastic casing was cracking.  When I got it back, it had this annoying headphone jack issue. I have sent in the laptop twice after that and it still has not been fixed.  The system and audio board have been replaced.  I even sent in the headphones with it and they still couldn't figure it out.

 

I do not know what to do now.  I'm pretty frustrated about the experience and probably won't buy a Lenovo product again.   Is there anything else I can do?

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