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hjdong
Paper Tape
Posts: 3
Registered: ‎03-04-2017
Location: US
Views: 426
Message 1 of 4

Thinkpad Yoga 14: Keys near the edges are not working

Hello all,

 

I have a Thinkpad Yoga 14 (20FY0002US), which was purchased 14 months ago, so it is just out of warrenty. It worked great, although I only use it when I travel. Starting from a few days ago, some of keys of it are not working. These keys are near the edges of the keyboard, such as "1", "q", "a", "z", the ESC key, the windows key, the space key, and the backspace key. The keys in the middle as wel as the function keys are fine.  

 

I believe that It is not an issue related to the windows, but the problem exists even in the BIOS. I tried to update the BIOS and the drivers, but no help. I also have disconnected and reconnected the ribbon cables of the keyboard, no help as well.

 

Any help/suggestions? Thanks a lot.

 

hjdong
Paper Tape
Posts: 3
Registered: ‎03-04-2017
Location: US
Views: 408
Message 2 of 4

Re: Thinkpad Yoga 14: Keys near the edges are not working

By the way, I tried an external keyboard, and it worked fine.

dz1
Paper Tape
Posts: 1
Registered: ‎03-09-2017
Location: US
Views: 315
Message 3 of 4

Re: Thinkpad Yoga 14: Keys near the edges are not working

Did you figure this out? I have the exact same issue.

hjdong
Paper Tape
Posts: 3
Registered: ‎03-04-2017
Location: US
Views: 298
Message 4 of 4

Re: Thinkpad Yoga 14: Keys near the edges are not working

I have sent it to a Lenovo service center.

Will see how much it will cost and then decide.

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