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Spriggan43
Paper Tape
Posts: 7
Registered: ‎04-12-2016
Location: AU
Views: 374
Message 1 of 10

Thinkpad Yoga 460 - 2 days old pen is marking the screen

Hi guys,

 

just got the device 2 day ago and it looks like the thinkpad is a rubish machine, the screen is being marked by the pen that comes with the device, see image below, the marks are affecting the image, why is this device so poorly designed, would is make more sense to make the screen from glass over plastic?

 

http://imgur.com/rYoL1fB 

A zoom'ed in photo http://imgur.com/wBBNENU

 

New image to better explain my problem witht he device, http://imgur.com/hIlrbtA  rainbow color marks

 

note: It does not look like a plastic screen protecter to me to i am going to say the deivce it faulty.

JDGillis
Bit Torrent
Posts: 2,463
Registered: ‎12-11-2015
Location: US
Views: 370
Message 2 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

I cannot see any marks in the screenshot you posted, but if you are leaving marks, you may be pressing it too hard.    It need only glide softly over the screen to work properly.    

Spriggan43
Paper Tape
Posts: 7
Registered: ‎04-12-2016
Location: AU
Views: 366
Message 3 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

http://imgur.com/wBBNENU try clicking on the photo for zoom, Smiley Happy
JDGillis
Bit Torrent
Posts: 2,463
Registered: ‎12-11-2015
Location: US
Views: 346
Message 4 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

Yeah, I can see it now.... before it must have been lost in the glare.     I would call support and let them know you are not satisfied with the system.    Lenovo has a 30 return policy, so take advantage of that if their answer is not up to snuff.

 

Cheers.

FinancialWar
Blue Screen Again
Posts: 97
Registered: ‎01-06-2012
Location: AU
Views: 325
Message 5 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

That look like normal stylus writing mark to me. You should be able to wipe it away with cloth.

FinancialWar
Blue Screen Again
Posts: 97
Registered: ‎01-06-2012
Location: AU
Views: 324
Message 6 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen


@JDGillis wrote:

Yeah, I can see it now.... before it must have been lost in the glare.     I would call support and let them know you are not satisfied with the system.    Lenovo has a 30 return policy, so take advantage of that if their answer is not up to snuff.

 

Cheers.


Not sure about the States, but in Straya it is 14 days mate.

Spriggan43
Paper Tape
Posts: 7
Registered: ‎04-12-2016
Location: AU
Views: 317
Message 7 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

Spriggan43
Paper Tape
Posts: 7
Registered: ‎04-12-2016
Location: AU
Views: 314
Message 8 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

FinancialWar how would i be describe this problem? Also i don’t want a refund, but a replacement would make me happy how to a get one of them?

FinancialWar
Blue Screen Again
Posts: 97
Registered: ‎01-06-2012
Location: AU
Views: 306
Message 9 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

As far as I know, you can not get a replacement, you can only get a refund and re-order.

 

Since you just got it, I assume you bought it using Tight Ass's coupon and you got it for $988AUD, if that's the case, I think it would be better to just keep it, despite Yoga 460 flaws. 

 

Re-order will cost you $1899 -$988 and you will probably end up with the same laptop with the same scratchable screen.

Spriggan43
Paper Tape
Posts: 7
Registered: ‎04-12-2016
Location: AU
Views: 298
Message 10 of 10

Re: Thinkpad Yoga 460 - 2 days old pen is marking the screen

Whats the deal with removing the anti glare film? https://forums.lenovo.com/t5/image/serverpage/image-id/60797i6B6C5548E80DAEEB/image-size/original?v=... .that not me by the way its just anther artical from last year?

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